llms.txt
# replient.ai
> replient.ai is AI software that automatically replies to and moderates comments on Facebook, Instagram, TikTok, YouTube and LinkedIn and hides or deletes unwanted ones, especially comments under paid Meta and TikTok ads. It learns each brand's tone of voice from past replies and the website and answers around the clock in the language of each comment. In total replient.ai covers 8 channels: Facebook, Instagram, TikTok, LinkedIn, YouTube, Google reviews, Apple App Store and Google Play. replient.ai is used by 900+ companies, from e-commerce brands to agencies, and is operated from Austria (EU), GDPR compliant.
Deutsch: replient.ai ist eine KI-Software, die Kommentare auf Facebook, Instagram, TikTok, YouTube und LinkedIn automatisch beantwortet und moderiert und unerwünschte Kommentare ausblendet oder löscht, besonders Kommentare unter bezahlten Meta- und TikTok-Anzeigen. Die KI lernt den Tonfall der Marke aus bisherigen Antworten und der Website und antwortet rund um die Uhr in der Sprache des jeweiligen Kommentars. Insgesamt deckt replient.ai 8 Kanäle ab: Facebook, Instagram, TikTok, LinkedIn, YouTube, Google-Bewertungen, Apple App Store und Google Play. replient.ai wird von über 900 Unternehmen genutzt, von E-Commerce-Marken bis zu Agenturen, und wird aus Österreich (EU) betrieben, DSGVO-konform.
- Category: AI comment management - automated replies, hiding and moderation of social-media comments, above all comments under paid Meta (Facebook, Instagram) and TikTok ads. Review replies are included in every plan; DM inbox and DM automation (Instagram and Facebook) from the Pro plan.
- Customers: 900+ companies, from e-commerce brands to agencies.
- Vendor: replient.ai Software GmbH, Derflerstrasse 27/1, 4040 Lichtenberg, Austria (EU).
- Data processing: EU-based, GDPR/DSGVO-compliant. This is the primary differentiator against US-hosted tools such as ManyChat.
- Channels (8): comments on Facebook, Instagram, TikTok, LinkedIn and YouTube; reviews on Google, the Apple App Store and Google Play. Every plan includes all channels.
- Pricing (EUR per month, excl. VAT): Lite 39 (1,000 credits, 1 brand); Pro from 129 (4,000 credits, 4 brands, DM inbox and DM automation, team roles and permissions once team seats are added; 8,000 or 16,000 credits for 199 or 329); Business from 249 (10,000 credits, 10 brands, 4 team seats included, team roles and permissions; up to 50,000 credits for 849); Enterprise on request. Yearly billing saves up to 10% (Lite 8%). Extra brand or team seat 15 per month (Pro and up).
- Credits: processing a comment (sentiment and tags) costs 0.1 credit, an AI reply draft adds 0.9 (1 credit in total), an AI DM reply costs 1 credit, AI post analysis (Business) 2 credits per post. Automations without AI, sent DMs, manual actions, liking, hiding and deleting are free. No contact limit. Plan credits renew monthly; credit packs (1,000 / 5,000 / 20,000 credits for 29 / 119 / 399 EUR) stay valid for 12 months. When credits run out, processing pauses; nothing is charged unless auto-recharge is switched on.
- Trial: 14 days free with Pro features, 4,000 credits and 1 brand, no credit card required. There is no free plan.
- Languages: detects the language of each comment and replies in that language, in the brand's own voice.
- Contact: office@replient.ai
This file lists the authoritative page for each topic. German and English only; the site also serves 13 machine-translated locales that are not listed here.
## Core pages (English)
- [Product](https://replient.ai/en/product)
- [Pricing](https://replient.ai/en/pricing)
- [Use cases](https://replient.ai/en/use-cases)
- [Customer reviews](https://replient.ai/en/reviews)
- [Book a demo](https://replient.ai/en/demo)
## What's new: product updates (English)
- [All updates](https://replient.ai/en/updates)
- [AI post analysis: auto replies that watch your video first](https://replient.ai/en/updates/2026-10-ai-post-analysis): 2026-10-15. replient.ai now watches your post before it replies: every image, every slide, videos with sound. You see exactly what it understood, right next to the post.
- [Meet the new team inbox: ditch the group chat](https://replient.ai/en/updates/2026-10-team-inbox): 2026-10-13. Assign comments and DMs to teammates, talk them through in team notes right on the thread, and see who is already on it. Plus: one filter bar for Open and Done.
- [Credits: you only pay for real AI work](https://replient.ai/en/updates/2026-10-credits): 2026-10-08. You only pay for real AI work: 0.1 credit per analysis, 1 credit per AI reply. Sent DMs are free, and the contact limit is gone.
- [Two-factor authentication: a second lock on your account](https://replient.ai/en/updates/2026-09-two-factor-auth): 2026-09-07. A 6-digit code from your authenticator app protects every sign-in, including Google and Facebook. Plus: stricter rules for new passwords.
- [Partnership ads & collab posts: every comment in your inbox](https://replient.ai/en/updates/2026-08-partnership-ads): 2026-08-18. Invite creators by link, then answer, hide and automate the comments on your partnership ads and collab posts in your inbox. On Instagram, Facebook and YouTube.
- [Business hours: automations that wait for your team](https://replient.ai/en/updates/2026-07-business-hours): 2026-07-03. Set opening hours per brand and let selected automations wait outside them. Plus: post date and post caption as new conditions.
- [Comments on your TikTok ads, in one inbox](https://replient.ai/en/updates/2026-06-tiktok-ad-comments): 2026-06-19. Connect your TikTok ad accounts once, and comments on your ads land in the same inbox as your organic ones. With a filter, ad details and automations for ads only.
- [DM analytics and export: your DMs in numbers](https://replient.ai/en/updates/2026-05-dm-analytics): 2026-05-19. Analytics for your DMs: response time, sentiment, tags, top posts and automations. Plus a PDF, Excel and CSV export for comment and DM analytics.
- [Like Instagram comments: a heart in seconds](https://replient.ai/en/updates/2026-05-instagram-likes): 2026-05-19. Like Instagram comments with one click in the inbox, automatically in automations, or as an AI suggestion. Officially via Meta's API, no credits used.
## Comment management and ad comments (English)
- [Negative comments on Facebook ads: hide, reply, or ignore?](https://replient.ai/en/use-cases/negative-comments-ads): Negative comments on Facebook and Instagram ads: when to hide, when to reply, when to ignore, and how to moderate Meta ad comments automatically.
- [AI for Facebook comments: auto-reply and moderate comments under your ads](https://replient.ai/en/platform/facebook-comments-ai): replient.ai replies to Facebook comments with AI in your brand voice and hides spam under your ads, including dark posts. Try it free for 14 days.
- [Manage Instagram comments with AI: Automated & on-brand](https://replient.ai/en/platform/instagram-comments-ai): Automate Instagram comments: reply on-brand with AI, hide spam, and increase engagement. Comment management for brands.
- [Moderate TikTok Comments with AI: Tools & Best Practices](https://replient.ai/en/platform/tiktok-comments-ai): Automate TikTok comments with AI tools instead of moderating manually. Scale customer communication, reply to video comments.
- [Automate YouTube comments with AI: replies and moderation in your brand voice](https://replient.ai/en/platform/ai-for-youtube-comments): replient.ai replies to YouTube comments with AI in your brand voice and deletes spam automatically via the official YouTube API. Try it free for 14 days.
- [Manage LinkedIn comments with AI: Professional B2B Community Management](https://replient.ai/en/platform/linkedin-comments-ai): Manage LinkedIn comments with AI: generate brand-compliant replies, automatically moderate comments. Your AI dashboard for B2B.
- [When you hide a comment on Facebook, who can see it? (as of 2026)](https://replient.ai/en/blog/facebook-comment-hide-visible): Only the commenter and their Facebook friends still see a hidden comment. Nobody else does, and no one is notified. Plus: how to hide comments under ads.
- [Delete or hide comments: When auto-hide harms the algorithm](https://replient.ai/en/blog/auto-hide-algorithm): Hiding all negative comments sounds tempting, but it harms your ROAS. When Auto-Hide helps, when it hurts the algorithm ❯
- [Automatic comment moderation: the best AI tools of 2026](https://replient.ai/en/comparison/comment-moderation-tools): AI comment moderation tools compared: hide spam under Meta and TikTok ads and reply in your brand voice. replient.ai, NapoleonCat, CommentGuard and more.
- [Social Media Comment Tools Compared: The 8 Best for 2026](https://replient.ai/en/comparison/social-media-comment-tools): The 8 Best Social Media Tools of 2026 for Comment Management - Compared: Platform Coverage, Monitoring, Trend Analysis & GDPR - for Agencies & Teams
- [Automating Comment Moderation: How AI-Powered Moderation Works in 2026](https://replient.ai/en/guide/automate-comment-moderation): Efficiently automate and manage automatic moderation of comments on social media. replient.ai vs. OpenAI API usage, ChatGPT, AI tools & best practices.
- [Social Media Moderation Statistics 2026](https://replient.ai/en/guide/social-media-moderation-statistics-2026): 3.1 billion moderation decisions in 180 days, 42% fully automated. What the EU's DSA Transparency Database reveals about moderation at scale.
## Platform pages (English)
- [Respond to Google Play Reviews with AI: Review Management for Android Apps](https://replient.ai/en/platform/google-play-reviews-ai): Respond to Google Play reviews with AI, trained on your brand, all languages and dialects, one dashboard. One reply lifts the rating by +0.7 stars.
- [Answering App Store Reviews with AI: Review Management for iOS Apps](https://replient.ai/en/platform/respond-to-app-store-reviews-with-ai): Answer App Store reviews with AI: trained on your brand, all languages and dialects, editable up to 10,240 characters. Every reply lifts your rating.
- [Respond to Google Reviews with AI: Automated Review Replies for Your Business](https://replient.ai/en/platform/google-reviews-ai): Save 80% of the time answering Google reviews. replient.ai uses AI to respond to each review in your brand voice.
## Comparisons and alternatives (English)
- [Inrō Alternative: Broader than IG + Comment Moderation & Google Reviews](https://replient.ai/en/comparison/inro-alternative): Inrō is IG-only with per-contact pricing. replient.ai: 8 platforms, real comment moderation and brand voice AI from €39/month, DM automation from Pro.
- [Superpower Alternative: AI Comment Moderation with Multi-Channel & GDPR](https://replient.ai/en/comparison/superpower-alternative): Looking for a Superpower alternative? replient.ai answers comments with AI across 8 platforms from €39/Mo – GDPR-compliant, self-service, no sales call.
- [InstantDM Alternative: Full-Stack Comment & DM Management](https://replient.ai/en/comparison/instantdm-alternative): InstantDM sends Instagram DMs but doesn't moderate comments. For AI answers, auto-hide & 8 platforms incl. reviews
- [Sprinklr Alternative: Specialized Comment AI Instead of 30-Channel CXM](https://replient.ai/en/comparison/sprinklr-alternative): Need a Sprinklr alternative? replient.ai offers AI comment management on 8 channels from €39/month and DM automation from €129/month, without a sales call.
- [Brandwatch Alternative: AI Comment Management for YouTube, Instagram and TikTok](https://replient.ai/en/comparison/brandwatch-alternative): Brandwatch is quote-only enterprise listening. replient.ai answers and moderates YouTube, Instagram and TikTok comments with AI from €39/month. Free trial.
- [BrandBastion Alternative: Self-Service AI Instead of Managed Enterprise](https://replient.ai/en/comparison/alternative-to-brandbastion): Looking for a BrandBastion alternative? replient.ai offers AI comment management on 8 channels from €39/mo, DM automation from €129, no sales call needed.
- [Superchat Alternative: Comment Moderation Instead of Messaging Inbox](https://replient.ai/en/comparison/superchat-alternative): Superchat is a WhatsApp/messaging inbox. Public comment management, AI answers & reviews across 8 platforms: replient.ai from 39 €/month.
- [Chatarmin Alternative: Public Comment AI as a Complement to Your CX Suite](https://replient.ai/en/comparison/chatarmin-alternative): Chatarmin is WhatsApp Marketing + AI customer service. For public comment management, sentiment & reviews across 8 platforms: replient.ai from €39/month.
- [Reply in DM Alternative: From Comment-to-DM to Full-Stack Comment AI](https://replient.ai/en/comparison/reply-in-dm-alternative): Reply in DM sends DMs on comments – but doesn't moderate them. For AI answers, sentiment analysis & 8 platforms: replient.ai from 39 €, DMs from 129 €.
- [Conversario Alternative: DACH AI Moderation Without an Enterprise Ticket](https://replient.ai/en/comparison/alternatives-to-conversario): Looking for a Conversario alternative? replient.ai offers AI comment management on 8 channels without an enterprise sales call, from €39/mo.
- [Vista Social Alternative: EU-Hosted Comment AI Instead of a Scheduling Suite](https://replient.ai/en/comparison/alternative-to-vista-social): Looking for a European Vista Social alternative? replient.ai is EU-hosted with a DPA and AI for comments under posts and ads. From €39/month.
- [Chatfuel Alternative: Comment-First Instead of Chatbot Builder](https://replient.ai/en/comparison/chatfuel-alternative): Chatfuel builds chatbot flows for IG/FB/WhatsApp – it doesn't moderate comments. AI comment management across 8 platforms, EU GDPR-compliant. replient.ai from €39.
- [Statusbrew Alternative: AI Training from Brand Voice Instead of Keyword Rules](https://replient.ai/en/comparison/alternative-to-statusbrew): Statusbrew alternative? replient.ai trains AI on your brand voice instead of keyword rules: 8 channels, from €39/mo, DM flows from Pro (€129/mo).
- [AppTweak Alternative: Answer App Reviews Without ASO Overkill](https://replient.ai/en/comparison/alternative-to-apptweak): AppTweak is an established ASO tool, but what if you only want to manage app reviews? replient.ai brings App Store, Play Store and social media together in one dashboard.
- [SmartReply Alternative: 8 platforms + deeper AI training instead of e-commerce focus](https://replient.ai/en/comparison/alternative-to-smartreply): SmartReply is built for e-commerce. replient.ai: 8 channels, replies in the language of each comment, AI training. Comparison + pricing.
- [CreatorFlow Alternative: Multi-Channel DM & Comments Instead of IG-only](https://replient.ai/en/comparison/alternative-to-creatorflow): CreatorFlow is IG-only DM automation without comment moderation. replient.ai offers 8 platforms, AI comment responses, brand voice and DMs
- [Blabla Social Media Tool Alternative: Comment AI with LinkedIn, Google Reviews & App Store](https://replient.ai/en/comparison/blabla-an-alternative-to-social-media-tools): Blabla.ai covers only 4 platforms. replient.ai offers AI comment management on 8 platforms including LinkedIn, Google Reviews, and the App Store, with brand voice training and DM automation.
- [SocialBee Alternative: Automated Comment AI Instead of Manual Inbox](https://replient.ai/en/comparison/socialbee-alternative): SocialBee is publishing-first with manual inbox. For brand-voice AI answers on 8 platforms and DM automation for IG & FB: replient.ai.
- [Sendible Alternative: Comment AI Specialist Instead of White-Label SMM](https://replient.ai/en/comparison/sendible-alternative): Sendible is an agency publishing suite with manual inbox. For AI comment management across 8 platforms and DM automation for IG & FB: replient.ai.
- [LinkDM Alternative: From IG-DM to Multi-Channel Comment AI](https://replient.ai/en/comparison/linkdm-alternative): LinkDM sends IG/FB DMs with links but doesn't moderate comments. For AI moderation, auto-hide & 8 platforms including reviews: replient.ai from 39 €.
- [FeedGuardians Alternative: 8 Platforms Instead of 4 – with YouTube, LinkedIn & Reviews](https://replient.ai/en/comparison/feedguardians-alternative): FeedGuardians covers IG, FB, TikTok & Bluesky – but no YouTube, LinkedIn or Google Reviews. replient.ai manages 8 platforms from 39 €/month.
- [eclincher Alternative: Specialized Comment AI Instead of Generalist Suite](https://replient.ai/en/comparison/eclincher-alternative): eclincher is a broad all-in-one suite starting at $149/month. For automated comment AI across 8 platforms: replient.ai from 39 €, DM automation from 129 €.
- [Buffer Alternative for Comment Management: Automatic Moderation Instead of Manual Inbox](https://replient.ai/en/comparison/buffer-alternative-kommentare): Buffer excels at planning and posting but moderates comments manually. replient.ai adds auto-hide and brand-voice AI from €39, DM automation from €129.
- [Arwen alternative: broader platform coverage and DM conversion](https://replient.ai/en/comparison/alternative-to-arwen): Arwen.ai offers AI moderation on 5 platforms, but only with manual approval and no DMs. replient.ai covers 8 platforms!
- [Respondology Alternative: Moderate Ad Comments AND Turn Them Into Leads](https://replient.ai/en/comparison/alternative-to-respondology): Looking for a Respondology alternative? replient.ai replies with AI on 8 platforms and moderates ad comments, from €39/mo vs. $999/mo, DM automation from €129.
- [Spikerz Alternative: AI Moderation AND AI Replies in One Tool](https://replient.ai/en/comparison/alternative-to-spikerz): Spikerz protects, AI replies only from Pro. replient.ai writes brand-compliant AI replies on 8 platforms AND moderates comments. Comparison, pricing & GDPR.
- [Swat.io alternative: AI comment replies instead of inbox-first](https://replient.ai/en/comparison/alternative-to-swat-io): Swat.io is strong in publishing, inbox and Google Reviews, but lacks a DM flow builder, website and document training, and App Store reviews. replient.ai delivers a 4-source AI across 8 platforms from €39/month.
- [CommentGuard Alternative: 8 platforms & DM automation instead of just Meta](https://replient.ai/en/comparison/alternative-to-commentguard): CommentGuard is strong at moderating Facebook and Instagram, but only there. For TikTok, YouTube & reviews: replient.ai from €39/month, DM automation from €129.
- [AppFollow alternative: App reviews + social media in one dashboard](https://replient.ai/en/comparison/alternative-to-appfollow): AppFollow only covers app stores, and AI replies only start at $179 per month. replient.ai combines App Store, Play Store, social media, and Google Reviews in one dashboard, with AI responses starting at €39 per month.
- [MobileAction Alternative: Manage App Reviews Without ASO Baggage](https://replient.ai/en/comparison/alternative-to-mobileaction): MobileAction is strong in ASO and Ad intelligence, but oversized for pure app review management. replient.ai brings together the App Store, Play Store and 6 more platforms in one dashboard starting at €39/month.
- [Sprout Social Alternative 2026: Enterprise Features at a Fair Price](https://replient.ai/en/comparison/sprout-social-alternative): The best Sprout Social alternative in 2026: A social media management tool for AI-powered comments. Pricing from €39/month instead of $199/seat. A comparison with Sprout Social competitor replient.ai.
- [Hootsuite alternative for social media comment management in 2026: Faster, cheaper, AI-focused](https://replient.ai/en/comparison/hootsuite-alternative): Looking for a budget-friendly Hootsuite alternative in 2026? replient.ai – an AI tool for social media management. Manage comments on Meta, LinkedIn, TikTok, and more. From €39/month.
- [TikTok Comment Management Software: The Best Tools of 2026 Compared](https://replient.ai/en/comparison/tiktok-comment-management-software): E
