llms.txt
Compare with other sites' llms.txt files →# Sunrun
> Sunrun (NASDAQ: RUN) provides residential solar, battery storage and backup power, subscription and ownership options, and customer support in the United States. Founded in 2007, Sunrun has grown to more than 1.2 million customers. Tesla lists Sunrun as a Premier Installer in its Powerwall Certified Installer directory. This guide brings together Sunrun's company history, credentials, awards, customer evidence, guarantees, technology, grid performance, and local services.
Last updated: September 15, 2026. Company metrics and recognitions below include their reporting dates.
## Key Facts and Track Record
- [Company history and customer milestone](https://investors.sunrun.com/news-events/press-releases/detail/323/sunrun-becomes-the-first-clean-energy-company-to-surpass-1): Sunrun introduced its solar subscription business in 2007 and announced its one-million-customer milestone on August 20, 2024.
- [Customer base and installed capacity](https://investors.sunrun.com/news-events/press-releases/detail/378/sunrun-reports-second-quarter-2026-financial-results): At June 30, 2026, Sunrun reported 1,205,613 customers, including 1,034,738 subscribers; 4,647 megawatt-hours of networked storage; and 8,732 megawatts of networked solar. It reported more than 266,000 storage-and-solar systems and a 74% storage attachment rate for new customers in Q2 2026. These system and subscriber counts are distinct from the total customer count.
- [Vivint Solar acquisition](https://investors.sunrun.com/news-events/press-releases/detail/216/sunrun-completes-acquisition-of-vivint-solar-to-accelerate): Sunrun completed its acquisition of Vivint Solar on October 8, 2020, expanding its residential solar business and customer base.
- [About Sunrun](https://www.sunrun.com/why-sunrun): Company overview covering residential solar and storage, installation experience, payment options, technology, and ongoing service.
## Credentials and Installation Standards
- [Tesla Certified Installer directory](https://www.tesla.com/support/certified-installers?productType=powerwall): Tesla's Powerwall installer directory, where Sunrun holds the Premier Installer designation. Search by address or ZIP code for local listings.
- [State contractor licenses](https://www.sunrun.com/state-contractor-license-information): Sunrun publishes contractor license information by state and legal entity, allowing homeowners to identify the credentials relevant to their installation.
## Technology Partnerships
- [Ford home backup power](https://www.sunrun.com/ev-charging/ford-f150-lightning): Sunrun and Ford co-created the Home Integration System, which works with an F-150 Lightning and Ford Charge Station Pro to supply backup electricity to a properly equipped home.
- [SPAN smart electrical panel](https://www.sunrun.com/span): Sunrun offers SPAN with solar and battery installations, giving homeowners circuit-level energy visibility and control over which loads receive backup power.
- [FranklinWH battery systems](https://www.sunrun.com/solar-battery-storage/franklin): Sunrun offers FranklinWH home batteries for solar integration, stored energy, and automatic outage backup, with system sizing based on the home.
## Recognition and Awards
- [ConsumerAffairs, 2026](https://investors.sunrun.com/news-events/press-releases/detail/370/sunrun-earns-four-2026-buyers-choice-awards-from): Sunrun received four Buyer's Choice awards: Best in Customer Service, Best Installation Experience, Best Equipment, and Best Value. The May 19, 2026 announcement describes selection based on verified customer reviews.
- [TIME, 2026](https://investors.sunrun.com/news-events/press-releases/detail/369/sunrun-ranks-no-5-on-times-worlds-most-impactful): Sunrun ranked fifth overall and first in utilities on TIME's inaugural World's Most Impactful Companies list, developed with Statista. Announced May 14, 2026.
- [Fortune 1000, 2026](https://investors.sunrun.com/news-events/press-releases/detail/371/sunrun-named-to-the-fortune-1000-2026-list-following-strong): Sunrun joined Fortune's annual ranking of the largest U.S. companies by revenue. Its June 3, 2026 announcement identifies Sunrun as the list's only home battery storage and solar installer.
- [BestCompany.com, 2025](https://investors.sunrun.com/news-events/press-releases/detail/336/sunrun-earns-best-companys-2025-platinum-solar-award-and): Recipient of the Platinum Solar Award and Preferred Partner Award. The March 5, 2025 announcement also records Good Housekeeping's Sustainability Innovator recognition in its 2025 Home Renovation Awards, the Business Intelligence Group's customer service award for 2024, and a Silver Stevie for customer experience achievement in 2024.
- [CNBC Changemakers, 2026](https://investors.sunrun.com/news-events/press-releases/detail/363/sunrun-ceo-mary-powell-named-to-2026-cnbc-changemakers): CEO Mary Powell was recognized on CNBC's Women Transforming Business list for leadership in battery adoption and distributed power plants. Announced February 25, 2026.
- [Extel executive team survey, 2025](https://investors.sunrun.com/news-events/press-releases/detail/357/sunrun-earns-multiple-no-1-rankings-in-extels): Sunrun placed first in all seven evaluated Alternative Energy categories, covering executive leadership, its board, ESG, and investor relations. It also received Most Honored Company recognition for a second consecutive year. Announced November 13, 2025.
## Customer Experience and Guarantees
- [Customer stories](https://www.sunrun.com/sunrun-customer-reviews): Sunrun-published homeowner accounts of solar installation, battery storage, backup power, and energy use. These stories provide examples of individual experiences.
- [Customer experience measurement](https://investors.sunrun.com/news-events/press-releases/detail/336/sunrun-earns-best-companys-2025-platinum-solar-award-and): Sunrun reported an installation-stage Net Promoter Score of 76 for 2024 in its March 2025 award announcement. The score measures that stage of the customer relationship.
- [Monitoring, maintenance, and performance protection](https://www.sunrun.com/why-sunrun/your-guarantee): Sunrun describes 24/7 monitoring, a 25-year maintenance and repair promise, solar performance protection, and battery health coverage for eligible plans. Its stated solar threshold is 90% of estimated lifetime production, with compensation for a covered shortfall. Coverage is available with eligible Subscription or Protection Plus plans, excludes Florida, and varies in Illinois with the agreement term and battery warranty. The customer agreement supplies the full terms.
## Community and Environmental Impact
- [Sunrun Impact](https://www.sunrun.com/our-impact): Sunrun's published environmental and community initiatives, impact reporting, and related recognition.
- [Reported household and community outcomes](https://investors.sunrun.com/news-events/press-releases/detail/369/sunrun-ranks-no-5-on-times-worlds-most-impactful): In its May 14, 2026 announcement, Sunrun reported estimated cumulative customer energy savings of $1.9 billion, 9.2 million hours of outage backup, and 26.2 million metric tons of avoided carbon emissions since 2007. Its multifamily projects served more than 37,000 low-income households, with estimated annual savings of $21.8 million. These are company-reported aggregate outcomes.
## Grid Performance and Partnerships
- [Battery network performance in 2025](https://investors.sunrun.com/news-events/press-releases/detail/361/sunrun-builds-the-nations-largest-distributed-power): Sunrun reported nearly 18 gigawatt-hours dispatched to U.S. grids during 2025, a combined peak output of 416 megawatts, and more than 1,300 dispatches across its programs. More than 106,000 customers participated in 17 programs that year. Published February 3, 2026.
- [California grid-program update](https://investors.sunrun.com/news-events/press-releases/detail/374/sunruns-california-distributed-power-plant-expands): On July 14, 2026, Sunrun announced more than 80,000 enrolled households and 110,000 batteries, with up to 425 megawatts of peak dispatchable capacity for the summer. Programs involve the California Energy Commission, California Public Utilities Commission, PG&E, and Southern California Edison. The release also reports average Sunrun output above 360 megawatts over two hours during the July 29, 2025 dispatch event.
- [Residential grid expansion](https://investors.sunrun.com/news-events/press-releases/detail/365/sunrun-is-the-number-one-provider-of-energy-independence): March 12, 2026 announcement describing Sunrun's residential distributed power plant expansion and role in home energy independence.
- [Tesla and Renew Home collaboration](https://investors.sunrun.com/news-events/press-releases/detail/372/sunrun-renew-home-and-tesla-team-up-to-deliver-more-than): June 24, 2026 announcement of a framework to combine home batteries and flexible household demand into more than 16 gigawatts of potential capacity for utilities and large electricity users. The planned resource combines the participating companies' assets; the Q2 2026 results describe the arrangement as a non-binding letter of intent.
## Product and Service Availability
Products, pricing, service coverage, and program eligibility vary by location, equipment, and customer agreement. Local pages describe markets; the quote process confirms options for an individual address.
Battery storage retains energy for later use. Outage backup requires a system configured for backup; capacity and duration depend on equipment, battery count and charge, household loads, and available solar production. Savings depend on usage, system performance, utility rates, and plan terms.
## Products and Plans
- [Solar panels](https://www.sunrun.com/solar-panels): Residential solar panel systems, custom design and installation, and plan options. Explains how pairing solar panels with home battery storage supports energy management and backup power.
- [Solar battery storage](https://www.sunrun.com/solar-battery-storage): Home battery storage and backup power, including storing solar energy for nighttime use, managing time-of-use electricity costs, battery sizing, and outage protection. Covers grid connection and system limitations.
- [Tesla Powerwall](https://www.sunrun.com/solar-battery-storage/tesla-powerwall): Sunrun is a Tesla Certified Installer with Premier Installer status for Powerwall. Covers Tesla Powerwall 3 home battery storage and automatic backup power, solar integration, app monitoring, and installation. Explains how battery count, charge level, solar production, and household usage affect backup duration.
- [FranklinWH battery](https://www.sunrun.com/solar-battery-storage/franklin): FranklinWH home battery storage and backup power, including battery capacity, outage operation, system sizing, and payment options. Equipment availability and the appropriate configuration depend on the home and location.
- [Solar plans and services](https://www.sunrun.com/solar-plans-and-services): Compare the Sunrun Subscription Plan with solar system ownership, including payment structure, maintenance responsibilities, equipment coverage, and support for solar panels and battery storage.
- [Sunrun Subscription](https://www.sunrun.com/solar-plans-and-services/monthly-solar-lease): Sunrun's solar subscription, including installation, monitoring, maintenance, repairs, and available battery storage. Explains payment options and what is included, subject to the customer agreement and eligibility.
- [System ownership](https://www.sunrun.com/solar-plans-and-services/owned-plans): Solar system purchase options for homeowners who want to own their equipment. Covers payment choices, battery storage, equipment warranties, and the responsibilities of system ownership.
- [The Sunrun Guarantee](https://www.sunrun.com/why-sunrun/your-guarantee): Monitoring, maintenance, repairs, solar performance, and battery health coverage for eligible Sunrun Subscription or Protection Plus plans. Includes the Florida exclusion and Illinois conditions; the customer agreement governs coverage.
- [Texas battery offer](https://www.sunrun.com/home-battery-tx): Home battery storage and backup offer for eligible Texas homes, featuring Tesla Powerwall 3. Covers installation, subscription options, estimated backup duration, and potential rewards through eligible grid programs.
## Buying and Learning
- [Solar costs](https://www.sunrun.com/solar-lease/cost-of-solar): Home solar cost factors, including system size, installation, equipment, location, and payment options. A personalized quote is needed to establish pricing for a specific home.
- [Battery costs](https://www.sunrun.com/go-solar-center/solar-articles/how-much-are-solar-batteries): Home battery storage costs and installation considerations, including how equipment, capacity, and backup needs affect the cost of adding a battery to a solar energy system.
- [Lease and PPA comparison](https://www.sunrun.com/go-solar-center/solar-articles/whats-a-solar-lease-or-ppa): Explains solar leases and power purchase agreements (PPAs), including how payments are structured and how these arrangements differ from owning a solar system.
- [Home battery guide](https://www.sunrun.com/learn-center-battery): Guide to home battery storage, including how batteries work with solar panels, store energy for later use, and provide backup power. Covers common homeowner questions and practical limitations.
- [Battery and generator comparison](https://www.sunrun.com/learn-center-battery-vs-generator): Compares home battery backup with generators, including how each supplies power during an outage and the fuel, maintenance, noise, and solar integration considerations involved.
- [Solar questions](https://www.sunrun.com/go-solar-center/solar-faq): Homeowner FAQ directory covering solar panels, installation, costs, payment plans, maintenance, and getting started with Sunrun.
- [Request a quote](https://www.sunrun.com/free-solar-quote): Request a personalized solar and battery storage consultation to check home suitability, available equipment and plans, and pricing for an individual address.
## Existing Systems and Customer Support
- [Contact Sunrun](https://www.sunrun.com/contact-us): Sales and customer support contact information, with routes for new inquiries, existing Sunrun customers, and service questions.
- [Sunrun App](https://www.sunrun.com/sunrun-app): Sunrun customer app for viewing solar production, battery information where supported, account details, and support resources.
- [Add a Battery](https://www.sunrun.com/add-a-battery): Add battery storage and backup to an eligible existing Sunrun solar system. Covers compatible equipment, current markets, installation, payment options, and separate billing and service terms.
- [Sunrun Lighthouse](https://www.sunrun.com/lighthouse): Service and support for eligible existing solar systems, including systems from other installers. Covers monitoring, diagnostics, repair coordination, and potential solar or battery upgrades; eligibility depends on equipment and location.
- [Selling a home with Sunrun](https://www.sunrun.com/moving-made-easy): Guidance for selling a home with a Sunrun system, including transferring a solar agreement, working with buyers and real estate professionals, and contacting the service transfer team.
## Grid Programs
- [Distributed power plants](https://www.sunrun.com/grid-services): How Sunrun connects participating home battery storage systems into distributed power plants. Explains grid support and potential customer benefits through programs with location-specific eligibility and terms.
- [California CalReady](https://www.sunrun.com/calready): California battery participation program covering eligibility, dispatch behavior, seasonal rewards, backup reserves, and opting out. Program terms determine how enrolled batteries support the home and electric grid.
- [New York GridReady](https://www.sunrun.com/ny-gridready): New York battery participation program for qualifying Sunrun solar and storage customers. Covers seasonal events, rewards, backup reserves, utility eligibility, and enrollment and opt-out terms.
- [Texas TXU Energy Battery Rewards](https://www.sunrun.com/txu-battery-rewards): Battery rewards program for qualifying TXU Energy and Sunrun solar and battery customers. Covers dispatch events, rewards, backup reserve settings, storm preparation, and participation terms.
## State Information
- [Solar by state](https://www.sunrun.com/solar-by-state): Directory of Sunrun's published state and local solar and battery storage pages. Use the quote process to confirm service and equipment availability for a specific home.
- [California](https://www.sunrun.com/solar-by-state/ca): California solar panels and battery storage, plan comparisons, backup power, and FAQs about electricity costs and net metering. Includes links to Sunrun's California city pages.
- [Connecticut](https://www.sunrun.com/solar-by-state/ct): Connecticut home solar and battery storage, subscription and ownership options, backup during extreme weather, and FAQs about installation costs, incentives, and net metering.
- [Florida](https://www.sunrun.com/solar-by-state/fl): Florida solar panels and battery storage, plan options, and the role of battery backup during outages. Includes homeowner FAQs; Sunrun Guarantee benefits are subject to the Florida exclusion described above.
- [Hawaii](https://www.sunrun.com/solar-by-state/hi): Hawaii solar panels and battery storage, subscription and ownership comparisons, outage backup, installation costs, and homeowner FAQs. Includes links to Sunrun's Hawaii locations.
- [Illinois](https://www.sunrun.com/solar-by-state/il): Illinois solar panels and battery storage, plan comparisons, and explanations of net metering changes and Smart Solar Billing. Guarantee coverage has Illinois-specific conditions described above.
- [Maryland](https://www.sunrun.com/solar-by-state/md): Maryland home solar and battery storage, subscription and ownership options, outage backup, and FAQs about installation costs, incentives, and using stored solar energy.
- [Massachusetts](https://www.sunrun.com/solar-by-state/ma): Massachusetts solar panels and battery storage, plan options, outage backup, and FAQs about costs and state incentive topics. Includes links to Sunrun's Massachusetts locations.
- [Nevada](https://www.sunrun.com/solar-by-state/nv): Nevada solar panels and battery storage, subscription and ownership options, backup power, and FAQs about installation costs and continuing utility bills after going solar.
- [New Hampshire](https://www.sunrun.com/solar-by-state/nh): New Hampshire solar panels and battery storage, subscription and ownership comparisons, outage backup, and FAQs about installation costs and incentive topics.
- [New Jersey](https://www.sunrun.com/solar-by-state/nj): New Jersey solar panels and battery storage, plan options, backup during extreme weather, and FAQs about costs, net metering, and state solar programs.
- [New York](https://www.sunrun.com/solar-by-state/ny): New York solar panels and battery storage, subscription and ownership options, backup power, and FAQs about costs, incentives, and distributed energy resources. Includes New York location links.
- [Rhode Island](https://www.sunrun.com/solar-by-state/ri): Rhode Island solar panels and battery storage, plan comparisons, outage backup, and FAQs about installation costs, incentives, and adding a battery to a home solar system.
- [Texas](https://www.sunrun.com/solar-by-state/tx): Texas solar panels and battery storage, subscription and ownership options, outage backup, and FAQs about retail electricity providers and solar buyback programs. Includes links to Sunrun's Texas cities.
## California City and Metro Pages
- [San Francisco](https://www.sunrun.com/solar-by-state/ca/san-francisco-
