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Host: https://www.refaire.ai
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# Refaire

> Refaire provides AI technicians for hardware OEMs and technical-product
> companies. Its multimodal AI sees, hears, and diagnoses physical products
> over camera and voice — guiding repairs, identifying parts and SKUs,
> validating quality, and resolving support issues on first contact, 24/7,
> in every language. Usage-based pricing, deployed in weeks against
> existing product documentation.

Key facts:
- Category: remote visual support / AI-powered diagnostics for hardware
- Use cases: after-sales support & repair, sales assistance, installation
  guidance, technician training, warranty validation, quality inspection,
  knowledge capture
- Customers own their data and private knowledge bank
- Integrates with existing websites, support flows, CRM, and ERP via API

## Main
- [Home](https://www.refaire.ai/): What Refaire is and how the AI technician works
- [Pricing](https://www.refaire.ai/pricing): Usage-based plans, pay-as-you-go entry, founding-customer program
- [FAQ](https://www.refaire.ai/faq): How it works, supported products, security, languages, deployment
- [Customers](https://www.refaire.ai/customers): Production deployments in ceramics QA, lab consumables identification, and drone repair
- [Blog](https://www.refaire.ai/blog): Field notes on AI-powered visual support, product support software, and hardware diagnostics
- [Founders Program](https://www.refaire.ai/founders-program): Preferred rates and guided onboarding for the first cohort
- [/roi-calculator](https://www.refaire.ai/roi-calculator): Estimate cost savings and new revenue from your own support volume

## Blog
- [The Economics of Right to Repair](https://www.refaire.ai/blog/the-economics-of-right-to-repair.md): Why brands may gain more than they lose
- [Right to Repair Is Not Just About Repair](https://www.refaire.ai/blog/right-to-repair-is-not-just-about.md): What the laws actually require—and why access to product information may become the most important part of the movement.
- [Not All AI Product Support Platforms Are Built the Same](https://www.refaire.ai/blog/not-all-ai-product-support-platforms.md): A practical guide to choosing the right product support platform for your hardware business—from guided self-service to autonomous diagnosis.
- [Zendesk Isn’t Enough: Why Hardware Companies Need a Product Support Layer](https://www.refaire.ai/blog/zendesk-isnt-enough-why-hardware.md): Why AI customer service tools can't fully diagnose physical products.

## Optional
- [Support](https://www.refaire.ai/support)
- [Privacy Policy](https://www.refaire.ai/privacy-policy)
- [Terms of Service](https://www.refaire.ai/terms)