solvea.cx

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# Host
Host: https://solvea.cx

# Sitemaps
Sitemap: https://solvea.cx/sitemap-index.xml

# Solvea — AI Customer Service for Global Brands

> Solvea helps brands handle customer questions across channels and time zones with AI agents, a shared service workspace, and human handoff. AI responses depend on the business knowledge, rules, systems, and channels configured for each customer.

This file is a concise guide to the current Solvea website. For more detail, see [the extended guide](https://solvea.cx/llms-full.txt) and the linked pages. Product availability, integrations, pricing, and outcomes depend on the customer's agreement and implementation.

## Product

- [AI Customer Service Agent](https://solvea.cx/product-agent.html): Use business knowledge, service rules, and connected data to answer and help resolve customer questions; route exceptions to people.
- [Voice AI Agent](https://solvea.cx/product-voice.html): Handle customer calls with AI, human transfer, and records that can feed the service workflow, subject to telephony and local requirements.
- [Smart Helpdesk](https://solvea.cx/product-helpdesk.html): Bring supported channels into a shared ticket workflow with ownership, status, collaboration, and AI assistance.
- [VOC Consumer Insights](https://solvea.cx/product-voc.html): Analyze customer feedback and service conversations to find recurring issues and improvement opportunities.

## Common Scenarios

- [Smart hardware and robotics](https://solvea.cx/solutions-smart-home.html): Product setup and troubleshooting questions may require device context, approved knowledge, and escalation rules.
- [Consumer electronics and accessories](https://solvea.cx/solutions-electronics.html): Product, order, delivery, and after-sales support across markets.
- [Home, kitchen, and furniture](https://solvea.cx/solutions-furniture.html): Product information, shipping, assembly, and after-sales questions.
- [Industry reports](https://solvea.cx/industry-reports): Explore published research and industry material.

## Evaluate Solvea

- [Customer stories](https://solvea.cx/customers.html): Published examples; check each story for its own scope and evidence.
- [Comparison guides](https://solvea.cx/vs/openphone): Compare specific workflows and requirements rather than assuming feature or price parity.
- [Pricing](https://solvea.cx/pricing): Current public Free and Contact Us options; enterprise scope is discussed with the team.
- [Book a demo](https://solvea.cx/contact): Review a real service scenario with Solvea.
- [FAQ](https://solvea.cx/faq): Product, deployment, and support questions.
- [Japanese site](https://solvea.cx/jp/): Japanese-language pages and demo booking.