# Gainsight Software
> Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow\.
Generated by Yoast SEO v28.6, this is an llms.txt file, meant for consumption by LLMs.
## Pages
- [Gainsight MCP Connector](https://www.gainsight.com/mcp/)
- [Blog](https://www.gainsight.com/blog/)
- [Gainsight Essentials](https://www.gainsight.com/customer-success/essentials/)
- [Scale \& Efficiency](https://www.gainsight.com/solutions/scale-efficiency/)
- [Customer Retention](https://www.gainsight.com/solutions/customer-retention/)
## Posts
- [Pulse Europe 2026: The Sessions, Speakers, and Experiences You Can’t Miss](https://www.gainsight.com/blog/pulse-europe-2026-the-sessions-speakers-and-experiences-you-cant-miss/)
- [Free vs Paid Community Platforms: When Is It Actually Worth Upgrading?](https://www.gainsight.com/blog/free-vs-paid-community-platforms-when-is-it-actually-worth-upgrading/)
- [Community Platform Migration: How to Get It Right](https://www.gainsight.com/blog/community-platform-migration/): Discover why community platform migration is a strategy project, not a procurement decision\.
- [SaaS Strategies for Improving Customer Experience](https://www.gainsight.com/blog/blog-saas-strategies-for-improving-customer-experience/)
- [Customer Education for Saas Companies: How to Use It to Drive Product Adoption](https://www.gainsight.com/blog/blog-customer-education-for-saas-companies-how-to-use-it-to-drive-product-adoption/)
## Customer Stories
- [Automation Anywhere Unifies Community and Learning Into One Journey to Drive 2x Higher Product Adoption](https://www.gainsight.com/customer/automation-anywhere-unifies-community-and-learning-into-one-journey-to-drive-2x-higher-product-adoption/)
- [LastPass Achieves 29% Reduction in Cancellation by Building a Retention Engine with Digital Customer Success](https://www.gainsight.com/customer/lastpass-achieves-29-reduction-in-cancellation-by-building-a-retention-engine-with-digital-customer-success/)
- [How Notion Scaled Customer Success and Digital onboarding scores by 14pp](https://www.gainsight.com/customer/how-notion-scaled-customer-success-and-digital-onboarding-scores-by-14pp/)
- [How Hootsuite Blends Human and Digital CS to Lift Onboarding Graduation from 76% to 83%](https://www.gainsight.com/customer/how-hootsuite-blends-human-and-digital-cs-to-lift-onboarding-graduation-from-76-to-83/)
- [Ellucian Builds a More Connected, Data\-Driven Customer Success Organization](https://www.gainsight.com/customer/ellucian-builds-a-more-connected-data-driven-customer-success-organization/)
## Episodes
- [213\. "We Will Die": Why QuotaPath Is Betting Everything on AI\-Native Services ft\. AJ Bruno \(QuotaPath\)](https://www.gainsight.com/episode/we-will-die-why-quotapath-is-betting-everything-on-ai-native-services-ft-aj-bruno-quotapath/)
- [212\. Can AI Really Manage Your Entire Renewal Book? ft\. Grant Clarke \(Gainsight\)](https://www.gainsight.com/episode/can-ai-really-manage-your-entire-renewal-book-ft-grant-clarke-gainsight/)
- [210\. Owning Retention \& Standardizing CS Across 17 Acquisitions ft\. Rebecca Nerad \(Advantive\)](https://www.gainsight.com/episode/210-owning-retention-standardizing-cs-across-17-acquisitions-ft-rebecca-nerad-advantive/)
- [211\. Notion's Outcomes Architects on Why Today's CSMs Are Builders](https://www.gainsight.com/episode/211-notions-outcomes-architects-on-why-csms-dont-need-experience-anymore/)
- [209\. Stop Asking "Would You Renew?" Ask This Instead ft\. Bob London](https://www.gainsight.com/episode/stop-asking-would-you-renew-ask-this-instead-ft-bob-london/)
## Events
- [How to Turn Community Feedback Into Product Decisions](https://www.gainsight.com/event/how-to-make-community-ideation-useful-to-product-teams/)
- [11 Capabilities To Evaluate When Choosing A Community Platform](https://www.gainsight.com/event/11-capabilities-to-evaluate-when-choosing-a-community-platform/)
- [From Signal to Revenue: How Agentic AI Changes the NRR Playbook](https://www.gainsight.com/event/from-signal-to-revenue-how-agentic-ai-changes-the-nrr-playbook/)
- [“Wait, How Did You Get AI to Do That?”: AI Workflows for Customer Education](https://www.gainsight.com/event/wait-how-did-you-get-ai-to-do-that-ai-workflows-for-customer-education/)
- [CxO Retreat: London](https://gainsightpulse.com/europe/pulse-cxo-london/)
## Glossary Entries
- [Customer Churn Rate](https://www.gainsight.com/glossary/entry/customer-churn-rate/)
- [Customer Retention Rate](https://www.gainsight.com/glossary/entry/customer-retention-rate/)
- [Customer Retention Metrics](https://www.gainsight.com/glossary/entry/customer-retention-metrics/)
- [Ways To Increase Customer Retention](https://www.gainsight.com/glossary/entry/ways-to-increase-customer-retention/)
- [User Adoption Strategy](https://www.gainsight.com/glossary/entry/user-adoption-strategy/)
## Essential Guides
- [Digital Self\-Service](https://www.gainsight.com/essential-guide/digital-self-service/)
- [AI in Customer Success](https://www.gainsight.com/essential-guide/leveraging-ai-as-a-customer-success-manager/): Dive into the world of AI for customer success managers\. This essential guide will help you master AI and unleash your full potential as a CSM\.
- [App Stickiness: The Essential Guide to Product Stickiness](https://www.gainsight.com/essential-guide/product-management-metrics/product-stickiness/): Learn how app stickiness \(also called product stickiness\) predicts churn, plus the formula to measure it\.
- [Retention Analysis: Metrics, Methods, and How to Run One](https://www.gainsight.com/essential-guide/product-management-metrics/retention-analysis/): Learn what retention analysis is\. Get the metrics, methods, and steps to run one that predicts churn\.
- [Which Product Analytics Tools Are Worth It in 2026?](https://www.gainsight.com/essential-guide/product-management-metrics/product-analytics-tools/): Compare 10 product analytics tools by features, pricing, and use case\. Find the right fit for B2B SaaS\.
## Policies
- [Sub\-Processors](https://www.gainsight.com/policy/sub-processors/): A list of third\-party companies contracted by Gainsight to process personal data on behalf of our clients\.
- [Delete My Personal Data](https://www.gainsight.com/policy/delete-my-personal-data/)
- [Gainsight Data Privacy Transparency Report](https://www.gainsight.com/policy/gainsight-data-privacy-transparency-report/)
- [Privacy Policy](https://www.gainsight.com/policy/privacy/): This Privacy Policy explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights\.
- [California Consumer Privacy Act \- Individual Rights Request Form](https://www.gainsight.com/policy/california-consumer-privacy-act-individual-rights-request-form/)
## Campaigns
- [CLI Developer Studio](https://www.gainsight.com/lp/cli-developer-studio/)
- [Gainsight \+ SAP](https://www.gainsight.com/lp/sap/)
- [Empower Your Customers with Digital Self\-Service Solutions](https://www.gainsight.com/lp/self-service/)
- [Revenue Resources](https://www.gainsight.com/lp/revenue-resources/)
- [Leveraging AI in Customer Success](https://www.gainsight.com/lp/ai-resources-for-cs/)
## Newsroom Posts
- [Gainsight Gives Agentforce the Customer Context to Retain and Grow Revenue](https://www.gainsight.com/press/gainsight-gives-agentforce-the-customer-context-to-retain-and-grow-revenue/)
- [Gainsight Builds the Team to Win in AI\-Native Services for Customer Retention with Three Executive Appointments](https://www.gainsight.com/press/gainsight-builds-the-team-to-win-in-ai-native-services-for-customer-retention-with-three-executive-appointments/)
- [Gainsight Launches the Agentic Stack for Customer Retention](https://www.gainsight.com/press/gainsight-launches-the-agentic-stack-for-customer-retention/)
- [Gainsight Announces New AI\-Native Services Business](https://www.gainsight.com/press/gainsight-announces-new-ai-native-services-business/)
- [Gainsight Brings Vibe Coding to Customer Communities Product with Launch of Developer Studio and Announces New Skilljar Integration](https://www.gainsight.com/press/gainsight-brings-vibe-coding-to-customer-communities-product-with-launch-of-developer-studio-and-announces-new-skilljar-integration/)
## Resources
- [Value That Sticks: How to Define, Deliver, and Prove Customer Value](https://www.gainsight.com/resource/value-that-sticks-how-to-define-deliver-and-prove-customer-value/)
- [FeverBee's Buzz Report 2026: Evaluating The Top 13 Community Platforms](https://www.gainsight.com/resource/feverbees-buzz-report-2026-evaluating-the-top-13-community-platforms/)
- [The New Rules of Retention: Uncovering Expansion Earlier](https://www.gainsight.com/resource/the-new-rules-of-retention-uncovering-expansion-earlier/)
- [AI Unlocks The Potential Of Online Communities](https://www.gainsight.com/resource/ai-unlocks-the-potential-of-online-communities/)
- [How to Keep \& Grow Your Customers with an Online Community Platform](https://www.gainsight.com/resource/how-to-keep-grow-your-customers-with-an-online-community-platform/)
## Marketplace Entries
- [3sides](https://www.gainsight.com/marketplace/item/3sides/)
- [Atomify](https://www.gainsight.com/marketplace/item/atomify/)
- [SearchUnify](https://www.gainsight.com/marketplace/item/searchunify/)
- [Champion](https://www.gainsight.com/marketplace/item/champion-cc/)
- [Productboard \(PX\)](https://www.gainsight.com/marketplace/item/productboard-px/)
## MCP Items
- [Stakeholder Alignment](https://www.gainsight.com/mcp-library/item/stakeholder-alignment/)
- [Renewal Priority Planner](https://www.gainsight.com/mcp-library/item/renewal-priority-planner/)
- [Quarterly Churn Review](https://www.gainsight.com/mcp-library/item/quarterly-churn-review/)
- [Post\-Call Workflow](https://www.gainsight.com/mcp-library/item/post-call-workflow/)
- [Exec Renewal Radar](https://www.gainsight.com/mcp-library/item/exec-renewal-radar/)
## Episode Types
- [Video](https://www.gainsight.com/episode-type/video/)
- [Podcast](https://www.gainsight.com/episode-type/podcast/)
## Series
- [\[Un\]Churned](https://www.gainsight.com/presents/series/unchurned/)
- [Gainsight GameChanger Podcast](https://www.gainsight.com/presents/series/gainsight-gamechanger-podcast/)
- [Human\-First AI](https://www.gainsight.com/presents/series/human-first-ai/)
- [CS Ops Unplugged](https://www.gainsight.com/presents/series/cs-ops-unplugged/)
- [Community Unplugged](https://www.gainsight.com/presents/series/community-unplugged/)
## MCP Type
- [Prompt](https://www.gainsight.com/?taxonomy=mcp-type&term=prompt)
- [Skill](https://www.gainsight.com/?taxonomy=mcp-type&term=skill)
## MCP Tags
- [Agentforce](https://www.gainsight.com/?taxonomy=mcp-tags&term=agentforce)
## Workflow
- [Account Health](https://www.gainsight.com/?taxonomy=mcp-workflow&term=account-health)
- [Analytics](https://www.gainsight.com/?taxonomy=mcp-workflow&term=analytics)
- [Meeting Prep](https://www.gainsight.com/?taxonomy=mcp-workflow&term=meeting-prep)
- [Content](https://www.gainsight.com/?taxonomy=mcp-workflow&term=content)
- [Onboarding \& Handoffs](https://www.gainsight.com/?taxonomy=mcp-workflow&term=onboarding)
## Optional
- [Sitemap index](https://www.gainsight.com/sitemap_index.xml)
