llms.txt
# Knowzilla
> Knowzilla is an AI sales call assistant and sales enablement platform for B2B sales teams. It coaches reps live on every call, runs practice sessions against AI buyers, and keeps the sales playbook one search away. EU-hosted and GDPR compliant.
Knowzilla surfaces the right answer from your playbook during the call, flags the objection, tells the rep what to ask next, and writes the follow-up when the call ends. No bot joins the meeting: Knowzilla listens through a shared browser tab, so the buyer sees nothing.
- **Company:** Knowzilla OÜ, registered in Estonia, European Union
- **Website:** https://knowzilla.eu
- **App:** https://app.knowzilla.eu
- **Support:** noreply@knowzilla.eu
## Who is Knowzilla for?
- **Sales reps** who want live help on calls and a safe place to practise: https://knowzilla.eu/en/solutions/teams/sales-reps
- **Sales managers** who need to coach the whole team and shorten ramp time for new hires: https://knowzilla.eu/en/solutions/teams/sales-managers
- **Sales enablement teams** who build and maintain the playbook: https://knowzilla.eu/en/solutions/teams/sales-enablement
- **RevOps teams** who keep the CRM clean and oversee team performance: https://knowzilla.eu/en/solutions/teams/revenue-operations
Industries: [SaaS](https://knowzilla.eu/en/solutions/industries/saas), [Professional Services](https://knowzilla.eu/en/solutions/industries/professional-services), [Financial Services](https://knowzilla.eu/en/solutions/industries/financial-services), [Real Estate](https://knowzilla.eu/en/solutions/industries/real-estate), [Retail](https://knowzilla.eu/en/solutions/industries/retail), [Manufacturing](https://knowzilla.eu/en/solutions/industries/manufacturing).
## What does Knowzilla do?
### Knowledge Base: sales playbook software your reps can reach mid-call
Playbooks, pricing guides, ICPs and qualifying questions live in one library. Every answer names the document and page it came from, so the team gives the same answer to the same question. Documents can be AI-generated with guided wizards, imported from Word/PDF, or written from scratch, with public (organisation-wide) or private visibility.
https://knowzilla.eu/en/product/knowledge-base
### Playground: AI sales role-play before the real call
New reps rehearse against AI buyer personas built from your own playbook before they touch a real prospect.
- **Email practice:** reps exchange emails with AI buyer personas. Difficulty: Easy, Medium, Hard or Impossible.
- **Cold call practice:** live voice conversations with AI buyers that object, stall and push back. Random or custom personas.
- Every session is scored on clarity, empathy, engagement, relevance and professionalism (each out of 10); cold calls also score rapport building.
https://knowzilla.eu/en/product/playground
### Live Assistant: live call coaching software, on every call
Knowzilla follows the conversation and gives the rep one line at a time: the objection to handle, the question to ask, the number to read back. Suggestions are tagged by trigger type (Objection Detected, Buying Signal, Price Objection and more). Supports 16 languages, including English, Estonian, Finnish, Spanish, French and German.
https://knowzilla.eu/en/product/live-assistant
### Cold Calls (early access): research, calling, live support and review in one workflow
For B2B teams that make outbound calls. Before the call, each person on the list gets prospect context and a suggested opener. During the call, the research, the opener and the live transcript stay on one screen, with answers from your own knowledge while the buyer is still talking. After the call, the review shows what you found and what went well, with a follow-up draft to edit. You make the call; Knowzilla supports the workflow. Early access by waitlist, in onboarding waves.
https://knowzilla.eu/en/cold-calls
### Call insights: AI meeting notes and CRM updates, already drafted
When the call ends, the notes, the follow-up email and the CRM write-back are waiting for review. Managers see objection handling and coaching patterns across the whole team, and the moments worth reviewing land on their list automatically.
### Dashboard: a sales performance dashboard
One view covering deals, team, customers and revenue: Live Assistant sessions, practice sessions, average practice score and coaching triggers, per rep and team-wide, with session history. Connects to Google Calendar and Microsoft 365 to show today's calls and start a Live Assistant session in one click.
https://knowzilla.eu/en/product/dashboard
### Lizzie: the Knowzilla AI assistant
Available on every page of the app. Three modes: Knowledge Base (chat with your documents), Meeting Insights (ask about deals, pipeline, meetings and your team) and Product Help. Also reachable from Claude, ChatGPT and other MCP-compatible tools through Lizzie MCP.
https://knowzilla.eu/en/product/lizzie-mcp
### Company research
Enter a prospect's website before the meeting and get AI-generated company insights, loaded automatically into the Live Assistant session.
## Integrations
Works with the CRM you already run: Salesforce, HubSpot, Pipedrive and Attio. Calendars: Google Calendar and Microsoft 365. AI tools: Claude and ChatGPT via Lizzie MCP. Automation: Zapier, Make and n8n.
## Document types
- **Sales Playbook:** the foundation document defining sales approach, methodology, messaging and team behaviours. Required before creating other AI-generated documents.
- **Ideal Customer Profile (ICP):** describes the ideal customer; also powers realistic AI practice personas.
- **Qualifying Questions:** discovery questions and qualification criteria.
- **Product & Pricing Guide:** products, services, pricing model and upsell opportunities.
- **Organisational Structure:** sales team reporting lines and subject matter experts.
## Plans and pricing
Prices in EUR, per user per month. Annual billing saves 20%.
- **Free:** €0. AI meeting notes, meeting summaries, limited Live Assistant, sales practice, CRM sync.
- **Light:** €39/month, or €32.50/month billed annually. Everything in Free, plus live sales guidance and AI follow-ups. For individuals who want live help on every call.
- **Starter:** €49/month, or €39/month billed annually. Adds CRM auto-updates, team knowledge and sales playbooks. For small sales teams working from one playbook.
- **Team:** from €99/month, or from €79/month billed annually. Adds deal and pipeline intelligence, team-wide insights, manager visibility, coaching insights, advanced CRM automation and custom playbooks.
- **Enterprise:** custom pricing. Adds custom AI workflows, custom integrations, advanced permissions and SSO, enterprise security, dedicated onboarding, priority support and volume pricing.
Details: https://knowzilla.eu/en/pricing
## Security and privacy: GDPR-compliant sales AI, hosted in the EU
- Knowzilla runs on EU infrastructure. Analytics (PostHog) are hosted in Germany.
- Audio is processed in real time and never stored; only the transcript is kept.
- Your content trains no AI models without your explicit opt-in consent.
- GDPR compliance is independently audited.
- ISO/IEC 27001:2022 certified, independently re-audited every year: https://knowzilla.eu/en/trust/iso-27001
- Privacy policy: https://knowzilla.eu/en/privacy-policy
## Frequently asked questions
**What is Knowzilla?**
Knowzilla is an AI sales call assistant and sales enablement platform for B2B teams. It keeps your sales playbook in one searchable knowledge base, lets reps practise against AI buyers, coaches them live on every call and drafts the notes, follow-up email and CRM update when the call ends.
**Does a bot join my sales calls?**
No. Knowzilla listens through a shared browser tab, so no bot joins the meeting and nothing appears on the buyer's screen.
**How is Knowzilla different from Gong?**
Gong reviews calls after they end. Knowzilla coaches the rep while the buyer is still on the line, and adds AI role-play practice and your sales playbook in the same platform. Full comparison: https://knowzilla.eu/en/knowzilla-vs-gong
**Is Knowzilla GDPR compliant?**
Yes, and independently audited for it. Knowzilla is registered in Estonia, runs on EU infrastructure, never stores call audio and is ISO/IEC 27001:2022 certified.
**Can AI role-play shorten ramp time for new reps?**
That is what the Playground is built for. New reps rehearse against realistic buyers before their first real prospect, and managers can see who is ready from their practice scores.
**How much does Knowzilla cost?**
There is a free plan. Paid plans start at €32.50 per user per month, billed annually. Enterprise pricing is tailored to the team.
## User roles
- **Admin:** manages the organisation, users and billing
- **Editor:** creates and edits public and private documents
- **Member:** full feature access, private documents only
- **Viewer:** read-only access, can use the Live Assistant
## Availability
- Web application at https://app.knowzilla.eu
- Desktop application for Mac and Windows (enables full audio capture for the Live Assistant)
## Key links
- [Home](https://knowzilla.eu/en/)
- [How Knowzilla works](https://knowzilla.eu/en/how-it-works)
- [Pricing](https://knowzilla.eu/en/pricing)
- [Knowledge Base](https://knowzilla.eu/en/product/knowledge-base)
- [Playground](https://knowzilla.eu/en/product/playground)
- [Live Assistant](https://knowzilla.eu/en/product/live-assistant)
- [Dashboard](https://knowzilla.eu/en/product/dashboard)
- [Lizzie MCP](https://knowzilla.eu/en/product/lizzie-mcp)
- [Cold Calls early access](https://knowzilla.eu/en/cold-calls)
- [Compare Knowzilla with Gong, Clari, Outreach and others](https://knowzilla.eu/en/compare)
- [ISO/IEC 27001 certificate](https://knowzilla.eu/en/trust/iso-27001)
- [Blog](https://knowzilla.eu/en/blog)
- Also available in [Estonian](https://knowzilla.eu/et/) and [Lithuanian](https://knowzilla.eu/lt/)
