llms.txt
# Juniors AI
> Juniors AI is a modular workspace of 10 AI-native business products. Teams activate focused products while sharing identity, governance, product-scoped access, and infrastructure setup.
Canonical website: https://www.juniors.ai
Product workspace: https://app.juniors.ai
Owner: Highfox Pvt Ltd
Operator: Herpenza Technologies Pvt Ltd
Support: support@juniors.ai
## Product architecture
For each active product, customers connect the supported product-scoped database, cache, object storage, and AI providers required by that workflow. Durable product records live in customer-controlled infrastructure. Herpenza Technologies Pvt Ltd operates the Juniors AI application control plane, stores limited platform metadata and encrypted connection configuration, and processes data in transit when required to deliver a workflow. Customers pay infrastructure and AI providers directly. Juniors AI does not mark up LLM usage.
## Products
- [Concierge](https://www.juniors.ai/concierge): Omnichannel AI customer support with grounded knowledge-base answers, confidence-based human handoff, a realtime agent console, SLAs, role-based access, and service analytics.
- [Sonar](https://www.juniors.ai/sonar): AI call quality assurance with speaker-separated transcription, configurable weighted rubrics, fatal outcomes, human review, score overrides, Voice of Customer analytics, conversion outlook, and per-call cost reporting.
- [Data Sensei](https://www.juniors.ai/data-sensei): Governed natural-language analytics over SQL databases, Metabase, Mixpanel, and Google Analytics, with visible generated queries, reusable pipelines, and Slack access.
- [Search Sensei](https://www.juniors.ai/search-sensei): Measurement-first SEO and GEO workspace covering verified search performance with previous-period comparison, ranking spread, quick wins, query movers, share of search, competitor intelligence, keyword tracking, backlinks, site health, Web Vitals, AI visibility, and prioritized opportunities.
- [Pulse](https://www.juniors.ai/pulse): Cookieless web and product analytics with realtime traffic, previous-period comparison, custom events, goals, step-by-step funnels, retention curves, adoption, journey flows, reports, anomaly detection, and evidence-grounded AI insights. Raw IP addresses are not persisted.
- [Brand Monitor](https://www.juniors.ai/brand-monitor): Cross-channel brand intelligence for mentions, sentiment, estimated reach, share of voice, competitor movement, reputation issues, source provenance, and Slack alerts.
- [Event Radar](https://www.juniors.ai/event-radar): Social event intelligence that monitors approved professional Instagram sources, extracts structured event details, retains source evidence, routes uncertain items through human review, and exports verified calendars as ICS or CSV.
- [Recon](https://www.juniors.ai/recon): Vendor-neutral reconciliation across CSV, XLSX, and live HTTP APIs, with configurable mappings, amount tolerance, status equivalence, date windows, pagination, and inspectable matched, mismatched, and missing buckets.
- [Relay](https://www.juniors.ai/relay): Internal communication and workplace incident management with reporting-line and location routing, typed intake, threaded resolution, attachments, confidential escalation, team visibility, analytics, and org charts.
- [Sentinel](https://www.juniors.ai/sentinel): AI-assisted AWS operations with outbound-only customer agents, infrastructure monitoring, root-cause analysis, incidents, cost and security signals, CI/CD visibility, and policy-gated remediation that is off by default.
## Departments
- [Customer Experience](https://www.juniors.ai/departments/customer-experience): Concierge and Sonar.
- [Data and Analytics](https://www.juniors.ai/departments/data-analytics): Data Sensei.
- [Marketing and Growth](https://www.juniors.ai/departments/marketing-growth): Search Sensei, Pulse, Brand Monitor, and Event Radar.
- [Finance and Operations](https://www.juniors.ai/departments/finance-india-tax): Recon.
- [People and Operations](https://www.juniors.ai/departments/operations): Relay.
- [Engineering and IT](https://www.juniors.ai/departments/engineering-it): Sentinel.
## Agent surface
- [MCP server and API](https://www.juniors.ai/mcp): Scoped organization API keys, an OpenAPI-documented REST API, and the `@juniors-ai/mcp` package.
- [OpenAPI specification](https://app.juniors.ai/api/openapi.json)
- The current MCP manifest exposes 33 tools across Concierge, Data Sensei, Search Sensei, Recon, Sonar, and Sentinel: 28 read tools and 5 narrow write tools.
- Keys are product-scoped, access-scoped, rate limited, revocable, optionally expiring, and stored as SHA-256 hashes.
## Security and privacy facts
- Product roles and organization boundaries are enforced server-side.
- Connected-service credentials are encrypted with AES-256-GCM at rest.
- Product infrastructure configuration and credentials are isolated by product.
- Machine access uses scoped, revocable organization API keys.
- Supported privileged actions are actor-attributed and auditable.
- Juniors AI is CASA certified: an App Defense Alliance CASA AL1 (Lab Tested - Lab Verified) assessment by ValueMentor, an ADA-authorized lab, passed in October 2026 and is valid until October 2027.
- SOC 2 and ISO 27001 programs are in progress. Juniors AI does not represent these as completed certifications, attestations, or approvals.
## Canonical URLs and product subdomains
The canonical marketing URLs are the `https://www.juniors.ai/<product>` pages listed above. Product subdomains such as `https://concierge.juniors.ai` and `https://relay.juniors.ai` are alternate entry points served from the same website deployment and canonicalize to the corresponding `www` product URL.
## Other public pages
- [Get started](https://www.juniors.ai/get-started): Book a product walkthrough.
- [Privacy policy](https://www.juniors.ai/privacy)
- [Terms of use](https://www.juniors.ai/terms)
- [Sitemap](https://www.juniors.ai/sitemap-index.xml)
- [LinkedIn](https://www.linkedin.com/company/juniors-ai/)
- [X](https://x.com/Juniors_ai)
- [GitHub](https://github.com/juniors-ai)
