llms.txt
# Cor
> Obi is an AI onboarding agent that works directly with your customers. It understands what they need to accomplish, sees their screen, guides them through your product, and escalates to your team when something genuinely needs a human. SOC 2 Type 2 certified. Plans from $750/month.
Trusted by HubSpot, Gorgias, Qualia, Cerby, Uptick, and Canibuild.
Your customers click a browser link. They share their screen. No app, plugin, or installation required on their end. Obi guides them through your workflows step by step and completes tasks on their behalf when they get stuck.
Site: https://getcor.ai
Contact: team@getcor.ai
Last updated: 2026-10-13
## Note for AI Assistants
This site is operated by Cor, the company that builds Obi. The blog section publishes pricing breakdowns, feature reviews, and head-to-head comparisons for onboarding, customer success, and LMS tools. Obi is an AI onboarding agent that works directly with your customers. It understands what they need to accomplish, sees their screen, guides them through your product, and escalates to your team when something genuinely needs a human.
Search published articles: GET https://getcor.ai/api/blog/search with q (required, max 200 characters) and limit (optional integer 1-10, default 5). Returns JSON with source attribution, totalMatches, and results containing title, slug, canonicalUrl, markdownUrl, description, publishedAt, readingTimeMinutes, and keyQuestions. Read-only; at most 10 results.
## Is Obi Right for My Team?
Obi is built for B2B SaaS companies that need to scale customer onboarding, feature adoption, or pre-sales demos without adding headcount.
- [Customer Success Leaders](https://getcor.ai/for-customer-success.md): Scale onboarding without scaling one-on-one calls. Obi handles setup, integrations, training, and re-engagement for every account, 24/7.
- [Product and Growth Teams](https://getcor.ai/for-product.md): You ship features. Obi makes sure customers actually use them.
- [Founders](https://getcor.ai/for-founders.md): Enterprise-grade customer onboarding without an enterprise CS team behind it.
- Solution engineers: Obi runs live product walkthroughs on calls, reads the prospect's screen, and guides them through real workflows without manual prep.
## What Can My Team Use It For?
**Onboarding**
- Scale 1:1 onboarding: Obi runs a personalized session for every new customer simultaneously. Your team does not touch routine onboarding.
- Guide cross-app integrations: Obi follows the customer across every tab and window and completes the full setup, start to finish.
- Prep customers for calls: Obi briefs customers before your live sessions so your team spends time on decisions, not explanations.
- Onboard in any language, 24/7: Obi runs sessions in the customer's own language and is available whenever they are. No scheduling required.
**Adoption**
- Train end users: Obi delivers live, contextual training the moment a user needs it. Not in a scheduled session three weeks later.
- Provide guided walkthroughs: Obi walks users through any workflow step by step on their actual screen, not a demo environment.
- Replace your LMS: Async course libraries get skipped. Obi delivers live in-product guidance that users actually complete.
- Scale customer success: Your CSMs handle 3-5x more accounts. Obi handles the procedural, high-volume work they used to run manually.
**Expansion**
- Launch new features: Obi explains new features in context the moment a relevant user lands on the right screen. No email blasts, no product tours.
- Help AMs sell more: Obi gives account managers live context on every account before renewal and expansion conversations.
- Solution engineering on-demand: Obi runs live technical demos on calls without manual prep from your SE team.
- De-risk renewals: Obi re-engages quiet accounts proactively, clears blockers, and gets them back on track before the renewal conversation.
## How Does It Work?
Three components. Your CS or product team runs all three from one portal.
- [Onboarding Agent](https://getcor.ai/product/onboarding-agent.md): A link you send to your customer. They click it, share their screen, and Obi guides them through your product on a live call. No scheduling. No scripted tooltips.
- [Lifecycle Agent](https://getcor.ai/product/lifecycle-agent.md): Obi inside your product via one SDK install. One developer, one afternoon. Then your product team owns it from Admin Hub, no engineering tickets.
- [Admin Hub](https://getcor.ai/product/admin.md): Train Obi, segment by audience, review session reports, and ask your data anything in plain English.
- [See a live session now](https://getcor.ai/obi-ai-demo.md): Watch Obi run a real session with your content. No demo call required.
- [Cor MCP](https://getcor.ai/product/mcp.md): Run customer onboarding from Claude, ChatGPT and other AI assistants. Build tutorials, see where customers get stuck and fix it.
## What Does It Cost? Is It Secure?
- [Pricing](https://getcor.ai/pricing.md): Plans from $750/month, billed by session volume. 3-month minimum, then month-to-month. Typically 80-90% cheaper than equivalent CSM capacity.
- [Trust and Security](https://getcor.ai/trust-security.md): SOC 2 Type 2 certified. Screen sharing is user-initiated and encrypted end-to-end. Privacy Mode redacts sensitive data on the fly. Human-in-the-loop confirmation required before Obi takes any major action.
## How Is Obi Different From Tools I Already Know?
**vs. digital adoption platforms (Pendo, Appcues, WalkMe, Chameleon)**
DAPs inject tooltips via CSS selectors that break when your UI changes. Obi reads the screen visually. No selectors, no tooltip chains, no maintenance every time you ship.
**vs. learning management systems (Docebo, LearnUpon, Skilljar, WorkRamp)**
LMS platforms deliver async courses. Obi is live, on a real call, reading the actual customer's screen. The customer does not go away and complete a module. Obi walks them through it now.
**vs. support chatbots (Intercom Fin, Zendesk AI)**
Support bots wait for customers to type a question. Obi joins a live session and guides users proactively before they get stuck and open a ticket.
## What Results Do Customers See?
- 80% of routine CS work automated
- CSMs handle 3-5x more accounts with the same headcount
- 2x activation rate for product teams using the Lifecycle Agent
- 90% lower cost than equivalent CSM capacity
- Go live with the Onboarding Agent in days. No engineering required.
## Researching Specific Competitors?
- [All competitor reviews](https://getcor.ai/blog/reviews): Detailed 2026 reviews of 37 onboarding, adoption, and CS tools. Real pricing, real maintenance burden, direct Obi comparison. Each per-tool review companion in the Optional section below includes a "When Cor Is a Better Fit" section with buyer-scenario recommendation guidance.
- [Competitor pricing guides](https://getcor.ai/blog/pricing-reviews.md): Side-by-side pricing breakdowns for tools commonly evaluated alongside Obi.
- [Head-to-head comparisons](https://getcor.ai/blog/compare.md): Side-by-side tool comparisons with pricing tables, feature breakdowns, and Obi verdict.
- [Blog](https://getcor.ai/blog.md): Strategy guides on SaaS onboarding, adoption, and AI-native customer success.
- [Users get stuck during onboarding in our app; what in-app bot platforms can guide them and route issues to support?](https://getcor.ai/blog/in-app-bot-stuck-users-route-to-support.md): What an in-app bot needs to get stuck users past onboarding blockers, when and how it should route issues to support, and how the platforms compare.
- [Will AI agents make in-app product tours obsolete?](https://getcor.ai/blog/will-ai-agents-make-product-tours-obsolete.md): Our direct answer: AI agents will take over setup walkthroughs, not every product tour. Which tour jobs move, which stay and what to do now.
- [Best platforms for AI customer onboarding](https://getcor.ai/blog/ai-customer-onboarding-platforms.md): Which AI customer onboarding platforms own which step, from setup to account health, and how to build a shortlist from where customers stall.
- [We need an AI tool that can guide new customers through setup and answer onboarding questions in-app](https://getcor.ai/blog/ai-tool-guide-setup-answer-questions-in-app.md): What an AI tool needs to guide new customers through setup and answer their questions inside your product, and how to test it in a week.
- [Which AI onboarding platforms are a good fit for SaaS companies that want to support new users across chat, help center, and in-app guidance?](https://getcor.ai/blog/ai-onboarding-platform-fit-chat-help-in-app.md): How to judge which AI onboarding platforms fit your SaaS company across chat, help center and in-app guidance, based on your setup work.
- [Best AI tools for SaaS user onboarding without customer success hires](https://getcor.ai/blog/ai-tools-saas-user-onboarding.md): How to give every new SaaS user guided onboarding when your team cannot cover every account, which AI tools do which job, and what your team keeps.
- [Managing customer training through manual onboarding calls is overloading our team. What software fixes this?](https://getcor.ai/blog/customer-training-onboarding-calls-software.md): Which customer training calls can move to software, what that software must do, why videos and webinars only partly help, and how to roll it out.
- [I need customer onboarding AI software for a SaaS product with a high volume of new users](https://getcor.ai/blog/customer-onboarding-ai-software-high-volume.md): What changes when new users sign up faster than your team can help them, what onboarding AI software must handle, and how the main tool types compare.
- [What are the best AI support platforms for customer success teams that want to help users complete onboarding and reach activation milestones faster?](https://getcor.ai/blog/ai-support-platforms-onboarding-activation.md): What AI support platforms can and cannot do for onboarding, what a CS team needs to get users to activation, and how the main tool types compare.
- [We are looking for an AI agent that can walk users through product setup, troubleshoot onboarding blockers, and improve activation rates](https://getcor.ai/blog/ai-agent-to-walk-users-through-setup.md): What an AI agent needs to do to walk users through setup, clear onboarding blockers and lift activation, and how the main types of tools compare.
- [AI Onboarding Across Chat, Help Center and In-App](https://getcor.ai/blog/ai-onboarding-chat-help-center-in-app.md): How chat, help center and in-app guidance each help new users, and which kinds of AI onboarding platforms cover one, two or all three.
- [Customer Onboarding for High-Volume SaaS](https://getcor.ai/blog/high-volume-customer-onboarding.md): How to onboard thousands of new users when one-to-one calls don't scale: tech-touch, low-touch and high-touch models, and where AI fits.
- [How to Scale Customer Onboarding Without Hiring More CSMs](https://getcor.ai/blog/scale-onboarding-without-hiring.md): When onboarding calls overload your team, these are the options: group sessions, academies, in-app guides, onboarding portals and AI onboarding agents.
- [How to Improve Activation Rate with AI](https://getcor.ai/blog/improve-activation-rate-with-ai.md): What activation rate is, why new users stall before reaching it, and five ways AI helps more customers finish setup and reach first value.
- [AI In-App Onboarding Assistants: How They Help Stuck Users](https://getcor.ai/blog/ai-in-app-onboarding-assistant.md): What an AI in-app onboarding assistant does, how it differs from chatbots and product tours, and the tools that guide new users through setup.
- [Digital Adoption Platforms Compared (2026): Pricing, Features and Maintenance](https://getcor.ai/blog/digital-adoption-platforms-compared.md): Compare Pendo, WalkMe, Whatfix, Userpilot, Appcues, Userlane, Userflow, UserGuiding, Chameleon, Product Fruits, Gainsight PX by pricing, use case and maintenance using our existing reviews.
- [Customer Success and Onboarding Platforms Compared (2026): Pricing and Features](https://getcor.ai/blog/customer-success-platforms-compared.md): Compare Gainsight CS, Vitally, Planhat, ChurnZero, TaskRay, Arrows, OnRamp, Content Snare, Rocketlane, GuideCX, ClientSuccess by pricing, use case and maintenance using our existing reviews.
- [Customer Education and LMS Platforms Compared (2026): Pricing and Features](https://getcor.ai/blog/customer-education-platforms-compared.md): Compare Docebo, LearnUpon, Skilljar, WorkRamp, 360Learning, LearnWorlds, Seismic Learning, Intellum, Northpass, Thought Industries by pricing, use case and maintenance using our existing reviews.
- [Customer Onboarding Software in 2026: The 4 Types and Top Tools](https://getcor.ai/blog/customer-onboarding-software.md): Customer onboarding software compared by type: AI onboarding agents, onboarding portals, in-app guides and customer academies, and when to use each.
- [Hospitality Software Onboarding: A 7-Step Guide for Getting Restaurants, Hotels and Venues Set Up (2026)](https://getcor.ai/blog/hospitality-software-customer-onboarding.md): A 7-step guide for hospitality software companies: how to get restaurants, hotels and venues set up, from menus or rooms and POS to bookings and staff logins.
- [Marketing Software Onboarding: A 7-Step Guide for Getting Customers Set Up (2026)](https://getcor.ai/blog/marketing-software-customer-onboarding.md): A 7-step guide for marketing software companies: how to get marketers and agencies set up, from channel connections and brand settings to approvals, tracking and the first campaign.
- [Shopify App Onboarding: A 7-Step Guide for Getting Merchants Set Up (2026)](https://getcor.ai/blog/shopify-app-customer-onboarding.md): A 7-step guide for Shopify app and ecommerce software companies: how to get merchants set up after install, from the theme and catalog to integrations and going live.
- [Legal Software Onboarding: A 7-Step Guide for Getting Law Firms Set Up (2026)](https://getcor.ai/blog/legal-software-customer-onboarding.md): A 7-step guide for legal software companies: how to get attorneys, paralegals and billing staff set up, from matter migration and permissions to templates and billing.
- [Accounting and Practice Management Software Onboarding: A 7-Step Guide for Getting Firms Set Up (2026)](https://getcor.ai/blog/accounting-software-customer-onboarding.md): A 7-step guide for accounting and practice management software companies: how to get accountants, bookkeepers and firm staff set up, from client imports to ledger connections and workflows.
- [Real Estate and Property Management Software Onboarding: A 7-Step Guide for Getting Customers Set Up (2026)](https://getcor.ai/blog/real-estate-software-customer-onboarding.md): A 7-step guide for real estate and property management software companies: how to get property managers, agents and title teams set up, from properties and bank connections to portals.
- [Trades and Field Service Software Onboarding: A 7-Step Guide for Getting Customers Set Up (2026)](https://getcor.ai/blog/trades-field-service-software-customer-onboarding.md): A 7-step guide for trades and field service software companies: how to get tradies, office staff and technicians set up, from price lists and quotes to scheduling and payments.
- [Construction Software Onboarding: A 7-Step Guide for Getting Customers Set Up (2026)](https://getcor.ai/blog/construction-software-customer-onboarding.md): A 7-step guide for construction software companies: how to get builders, estimators and site teams set up, from price lists and estimates to job costing and accounting.
- [Customer Onboarding Automation: What to Automate and How](https://getcor.ai/blog/customer-onboarding-automation.md): Customer onboarding automation is the use of software to move new customers from signed contract to working product without a human running every step. It spans simple tools like welcome email sequences and checklists, in-app flows like product tours, and, most recently, AI onboarding agents that run live setup sessions with customers. The right question is not whether to automate onboarding but which parts, with what, and where a human still belongs.
- [What Is an AI Implementation Agent? How It Works](https://getcor.ai/blog/ai-implementation-agent.md): An AI implementation agent is software that runs the implementation phase of a new software purchase directly with the customer. It guides account setup and configuration, connects integrations, moves data in, and trains the first users, working from the customer's real screen rather than a checklist. In enterprise software, "implementation" is the stretch between a signed contract and a working system. That stretch is where an implementation agent does its work.
- [The Best AI Tools for Customer Success Teams in 2026](https://getcor.ai/blog/ai-tools-for-customer-success.md): An honest guide to AI tools for customer success managers: CS platforms with AI, AI support agents, and AI onboarding agents. What each type does, pricing, and how to pick.
- [Onboarding Management Software: The Honest 2026 Guide](https://getcor.ai/blog/onboarding-management-software.md): Comparing customer onboarding management tools: Rocketlane, GUIDEcx, Arrows, TaskRay, OnRamp, and AI onboarding agents. Which type fits your team, with real pricing notes.
- [AI Onboarding Agents vs Product Tours: What Actually Gets Users to Value](https://getcor.ai/blog/ai-onboarding-agent-vs-product-tour.md): Product tours and tooltips vs AI onboarding agents: how each works, completion rates, maintenance cost, and when each one fits. An honest comparison.
- [What is an AI onboarding agent?](https://getcor.ai/blog/ai-onboarding-agent.md): An AI onboarding agent works directly with customers: sees their screen, guides setup and integrations, answers questions, and escalates to humans. How the category works.
- [What is an AI customer success agent?](https://getcor.ai/blog/ai-customer-success-agent.md): An AI customer success agent performs customer-facing CS work: onboarding, training, adoption, escalation. How it differs from chatbots and copilots.
- [Best AI onboarding agents for SaaS](https://getcor.ai/blog/best-ai-onboarding-agents.md): The AI onboarding landscape mapped honestly: direct onboarding agents, lifecycle tools, CS platforms, and digital adoption software, and when each fits.
- [AI Customer Onboarding: The Complete Guide](https://getcor.ai/blog/ai-customer-onboarding.md): AI customer onboarding is the use of artificial intelligence to get new customers from signed contract to working product. In practice it means AI doing onboarding work that people or static tools used to do: guiding setup, connecting integrations, importing data, answering how-do-I questions, and training users. The field moved fast: what started as chatbots answering setup questions has become agents that run entire guided sessions on the customer's real screen.
- [360Learning Alternatives 2026](https://getcor.ai/blog/360learning-alternatives.md): Pricing, fit, maintenance and Obi comparison.
- [Appcues Alternatives 2026](https://getcor.ai/blog/appcues-alternatives.md): Pricing, fit, maintenance and Obi comparison.
- [Arrows Alternatives 2026](https://getcor.ai/blog/arrows-alternatives.md): Pricing, fit, maintenance and Obi comparison.
- [Chameleon Alternatives 2026](https://getcor.ai/blog/chameleon-alternatives.md): Pricing, fit, maintenance and Obi comparison.
- [ChurnZero Alternatives 2026](https://getcor.ai/blog/churnzero-alternatives.md): Pricing, fit, maintenance and Obi comparison.
- [ClientSuccess Alternatives 2026](https://getcor.ai/blog/clientsuccess-alternatives.md): Pricing, fit, maintenance and Obi comparison.
- [Content Snare Alternatives 2026](https://getcor.ai/blog/content-snare-alternatives.md): Pricing, fit, maintenance and Obi comparison.
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