llms.txt
# Runbear
> Runbear provides shared AI teammates in Slack and Microsoft Teams. Each teammate reads team context, uses tools, and takes action in the conversation by drafting replies, creating tickets, updating CRM records, and routing work. Connect team knowledge and 2,000+ integrations with no code.
## Docs
- [Introduction](https://docs.runbear.io): What Runbear is and how an agent is put together
- [Getting Started](https://docs.runbear.io/getting-started): Create an agent and deploy it to Slack
- [Knowledge](https://docs.runbear.io/agents/knowledge/overview): Connect organizational knowledge sources (Notion, Google Drive, Confluence, SharePoint, Slack history, websites)
- [Tools](https://docs.runbear.io/agents/tools/overview): Give agents live actions through managed and custom MCP servers
- [Channels](https://docs.runbear.io/channels/slack): Deploy agents to Slack, Microsoft Teams, Discord, HubSpot, and Zendesk
- [Triggers](https://docs.runbear.io/triggers): Run agents on a schedule, a webhook, or an app event
- [Inbox Agent](https://docs.runbear.io/inbox-agent/overview): Personal AI assistant for inbound communications
- [API and SDK](https://docs.runbear.io/api/web-sdk): Embed an agent, call the REST API, or manage agents over MCP
## Pillar Hubs
- [Shared AI Agents for Teams](https://runbear.io/teams): One AI agent the whole team shares in Slack and Microsoft Teams, with usage-based pricing instead of per-seat licenses, per-user auth on connected tools, and an audit log of configuration changes on the Business and Enterprise plans.
- [Enterprise AI Chatbot](https://runbear.io/platform/enterprise-ai-chatbot): Slack-native enterprise AI chatbot with SOC 2 Type II, per-user auth on connected tools, and an audit log of configuration changes (CSV or JSON export) on the Business and Enterprise plans.
## Product
- [Features](https://runbear.io/features): Knowledge & Answers, Actions & Automation, Memory & Learning, Security & Compliance
- [Pricing](https://runbear.io/pricing): Team ($99/mo billed monthly, or $79/mo billed annually), Business ($399/mo billed monthly, or $319/mo billed annually), Enterprise (custom)
- [Integrations](https://runbear.io/integrations): 2,000+ tool connections including Slack, Teams, HubSpot, Google Drive, Notion, Linear, Confluence, Jira, Zendesk, Discord
- [Changelog](https://runbear.io/changelog): Product updates and new features
- [Security](https://trust.runbear.io): SOC 2 Type II certified, SSO, RBAC, data encrypted in transit and at rest
## Solutions
- [Project-Based Teams](https://runbear.io/solutions/project-teams): Get contractors and experts up to speed fast
- [Agencies & Consultancies](https://runbear.io/solutions/agencies): Multi-client Slack channels with per-client context
- [SaaS Companies](https://runbear.io/solutions/saas): Support, engineering, and sales teams — all in Slack
- [Slack Integration](https://runbear.io/solutions/integrations/slack): Deep Slack integration with channel-based AI agents
- [Microsoft Teams](https://runbear.io/solutions/integrations/teams): AI agents for Microsoft Teams
- [HubSpot](https://runbear.io/solutions/integrations/hubspot): HubSpot-connected AI workflows
- [Slack as MCP Client](https://runbear.io/solutions/integrations/slack/mcp): Use Slack as a Model Context Protocol client
## Use Cases
- [All Use Cases](https://runbear.io/use-cases): 40+ AI agent applications for support, sales, ops, HR, IT, and more
- [Customer Support](https://runbear.io/solutions/use-cases/customer-support): Automate customer-facing support in Slack and Zendesk
- [Internal Support](https://runbear.io/solutions/use-cases/internal-support): Answer employee questions from company knowledge
- [IT Help Desk](https://runbear.io/solutions/use-cases/it-help-desk): Resolve IT requests without leaving Slack
## Use Case Pages
- [AI Support Triage in Slack](https://runbear.io/use-cases/ai-ticket-routing-slack): Route support requests to the right owner using live Slack and knowledge-base context.
- [Meeting Briefs in Slack](https://runbear.io/use-cases/meeting-brief-one-hour-before): Pull cross-stack account context and deliver a concise brief before each external meeting.
- [AI CRM Updates from Sales Calls](https://runbear.io/use-cases/stop-chasing-reps-to-update-crm): Draft Salesforce updates from calls and let reps approve each write in Slack.
- [Customer Onboarding Nudge Bot: Pipeline Madness for CS](https://runbear.io/use-cases/customer-onboarding-nudge-pipeline-madness): Customer onboarding automation pattern — Salesforce bot that pushes stuck accounts through onboarding milestones with daily Slack standups. AI for customer success that surfaces milestone slips on day one, not week three.
## Developers
- [Runbear Developer Resources](https://runbear.io/developers): Index of every programmable and machine-readable Runbear surface.
- [Runbear OpenAPI Specification](https://runbear.io/openapi.json): OpenAPI 3.1 document for the Runbear REST API — unique operationIds, typed parameters and response schemas, and the API-key scope each operation requires.
- [Runbear API Reference](https://api.runbear.io/v1/docs): Rendered reference for the Runbear REST API. Base URL https://api.runbear.io/v1, bearer API-key auth with `chat` / `manageAgents` / `manageApiKeys` capabilities and an optional per-agent allowlist.
- [Runbear MCP Server](https://api.runbear.io/mcp): Model Context Protocol server over Streamable HTTP. Add with `claude mcp add --transport http runbear https://api.runbear.io/mcp`.
- [Runbear MCP Server Docs](https://docs.runbear.io/api/mcp-server): Tools, authentication, and client setup for the Runbear MCP server.
- [Runbear MCP Quickstart](https://runbear.io/mcp): Build a Runbear agent from Claude Code, Codex, or Cursor.
- [Runbear Web SDK](https://docs.runbear.io/api/web-sdk): Embed a Runbear agent in your own product.
- [Runbear Traces API](https://docs.runbear.io/api/traces): Read execution traces for an agent's runs.
- [Runbear Agent Skills](https://docs.runbear.io/api/agent-skills): Package a repeatable procedure an agent can load on demand.
- [API Catalog](https://runbear.io/.well-known/api-catalog): RFC 9727 linkset pointing at the specification, the reference, the MCP server, and the health probes.
## Comparisons
- [Runbear vs Claude Tag](https://runbear.io/runbear-vs-claude): Claude Tag answers and drafts in Slack; Runbear adds named agents, company knowledge, cross-tool actions, and per-user tool auth
- [Runbear vs ChatGPT](https://runbear.io/runbear-vs-chatgpt): Runbear compared with @ChatGPT and ChatGPT workspace agents in Slack: plans, models, tools, and pricing
- [Runbear vs Dust](https://runbear.io/runbear-vs-dust): Named agents in Slack and Microsoft Teams, including shared channels with outside guests, compared with Dust's internal AI workspace, with pricing and compliance
- [Runbear vs OpenClaw](https://runbear.io/runbear-vs-openclaw): Managed agents in Slack compared with a self-hosted open-source agent
- [Runbear vs Grok Bot](https://runbear.io/runbear-vs-grokbot): Named agents for everyone in a Slack or Microsoft Teams channel, compared with Grok Bots and Team Bots (Slack, linked Cursor teammates only)
## Blog & Case Studies
- [Blog](https://runbear.io/posts): Articles on AI agents, workflow automation, and operational intelligence
- [Knowledge Base Chatbot for Slack](https://runbear.io/posts/knowledge-base-chatbot-slack): Give your team instant access to company knowledge
- [Inbox Zero is Dead](https://runbear.io/posts/inbox-zero-is-dead): Welcome to Inbox Intelligence
- [Aloware Case Study: Knowledge Agent](https://runbear.io/case-studies/aloware-alopedia-knowledge-agent-case-study): How Aloware built an internal knowledge agent
- [Aloware Case Study: Zoom Transcripts](https://runbear.io/case-studies/aloware-zoom-transcript-agent-case-study): Automating meeting notes and actions
- [AI Assistants Guide](https://runbear.io/posts/how-ai-assistants-work): Beginner's guide to building and integrating AI assistants
## Company
- [Support](https://runbear.io/support): Contact support
- [Roadmap Voting](https://feedback.runbear.io): Community-driven feature requests
- [Status](https://status.runbear.io): System uptime and incident history
- [GitHub](https://github.com/runbear-io): Open-source resources
## Optional
- [Terms of Service](https://runbear.io/terms-of-service)
- [Privacy Policy](https://runbear.io/privacy-policy)
- [Book a Demo](https://cal.com/team/runbear/demo)
