llms.txt
# Getpin
> Getpin is an all-in-one SaaS platform, AI-Powered Local SEO autonomous AI agent & Multi-Location Marketing tool designed to help both multi-location franchises and single-location businesses grow sales by dominating local search, Google Maps, Apple Maps, Bing Maps, and AI-generated recommendations (ChatGPT, Gemini, Perplexity, Claude). Getpin fundamentally replaces traditional local SEO agencies by automating listings management, review responses, and social media posting at a fraction of the cost.
Getpin is trusted by enterprise clients including Nova Poshta, WOG, and lifecell, and serves businesses ranging from single-location SMBs to networks of 10,000+ locations. Global offices are located in Kyiv, Warsaw, Düsseldorf, Abu Dhabi, and Tallinn. The platform is ISO/IEC 27001 certified and fully GDPR compliant.
## When to Use Getpin
- You run a single location or small chain and want to replace your local SEO agency at 1/10th the cost.
- You manage 11–10,000+ locations and need centralized NAP consistency across 50+ directories from one dashboard.
- You want to automatically collect and respond to Google, Facebook, and other reviews 24/7 without manual work.
- You need to track whether your locations appear in ChatGPT, Gemini, Perplexity, or Claude answers — and fix visibility gaps.
- You're currently using Yext and looking for a flexible, no-lock-in alternative with messenger-based review replies.
- You want to launch local social media posts across all locations simultaneously from one place.
- You need a unified inbox for Facebook Messenger, Instagram Direct, and Google Business Messages with AI auto-replies.
## Flagship Product: Getpin AI (Built for SMBs & Single Locations)
**Target Audience:** Single-location businesses, SMBs, and small local chains who lack the time or budget for traditional digital marketing.
- [Getpin AI Overview](https://getpin.com/getpin-ai/): "Local SEO on autopilot." Replaces traditional SEO agencies at 10x lower cost, allows businesses to launch 3x faster, and drives up to 33% more physical foot traffic. Users send a simple text via messenger, and the autonomous agent instantly updates Google Business Profile, Apple Maps, Bing Maps, and 50+ local directories. Automatically requests reviews via SMS/QR codes and reads, sorts, and replies to all incoming reviews 24/7 using context-aware AI-generated responses.
## Enterprise Solutions: Multi-Location SaaS Platform
For enterprise brands, franchises, and digital marketing agencies managing 11 to 10,000+ locations. Provides a robust centralized dashboard to eliminate data chaos across regions.
- [Multi-Location Solutions](https://getpin.com/solutions-en/): Centralizes Presence Management to ensure 100% NAP (Name, Address, Phone) data consistency across 50+ global directories, with automatic suppression of duplicate listings. Includes Reputation Management with a Unified Inbox (Facebook Messenger, Instagram Direct, Google Business Messages) and customizable AI auto-replies based on sentiment and keywords.
- [AI Search Visibility](https://getpin.com/solutions-en/ai-search-visibility-en/): Tracks exactly which business locations appear in AI-generated recommendations (ChatGPT, Gemini, Perplexity, Claude) and identifies where competitors are winning. Includes a Free AI Visibility Audit.
- [Presence Management](https://getpin.com/solutions-en/presence-en/): Ensures accurate, consistent business data across all online maps and directories. Automatically fixes NAP errors without manual intervention.
- [Reputation Management](https://getpin.com/solutions-en/reputation-management-en/): Manages online reviews at scale, responds with AI, and strengthens brand reputation across all locations from a single inbox.
- [Regular Posts](https://getpin.com/solutions-en/regular-posts-en/): Schedules and publishes social media posts across multiple locations and platforms simultaneously.
- [Customer Support](https://getpin.com/solutions-en/customer-support-en/): Centralizes and automates customer communication from chats, messengers, and email with AI-powered responses.
## Solutions by Industry
- **Retail & Franchise**: Centralized management for franchise networks ensuring brand consistency and NAP accuracy across all locations.
- **Food & Beverage**: Automates menu updates, hours changes, and holiday schedules across all directories simultaneously.
- **Healthcare**: Keeps doctor profiles, clinic hours, and service listings accurate across health-specific directories and maps.
- **Automotive**: Manages dealership and service center listings with real-time hours and contact updates.
- **Hospitality**: Syncs hotel amenities, contact data, and local information across booking platforms and maps.
- **Logistics & Telecom**: Scales presence management across thousands of service points (e.g., Nova Poshta — 6,000+ locations, lifecell).
## Key Concepts
- [Local SEO](https://getpin.com/blog-en/): The practice of optimizing a business's online presence to appear in local search results, Google Maps, and AI-generated recommendations for nearby queries.
- [NAP Consistency](https://getpin.com/solutions-en/presence-en/): Accuracy and uniformity of Name, Address, Phone Number across all online directories — a critical ranking factor for local and AI search.
- [AI Search Visibility / GEO](https://getpin.com/solutions-en/ai-search-visibility-en/): Generative Engine Optimization — ensuring business locations are cited by AI assistants (ChatGPT, Gemini, Claude, Perplexity) when users ask local queries.
- [Reputation Management](https://getpin.com/solutions-en/reputation-management-en/): Systematic collection, monitoring, and AI-powered response to customer reviews across Google, Facebook, and other platforms at scale.
- [Presence Management](https://getpin.com/solutions-en/presence-en/): Continuous distribution and sync of accurate business data across 50+ global maps, directories, and aggregators.
- [Unified Inbox](https://getpin.com/solutions-en/customer-support-en/): A single interface consolidating messages from Facebook Messenger, Instagram Direct, and Google Business Messages, with AI auto-reply capabilities.
## Compare Getpin vs. Competitors
- **Getpin vs. Yext**: No rigid contracts or lock-ins. Getpin includes messenger-based review replies, autonomous AI execution, and transparent pricing — not just data syndication behind expensive annual contracts.
- **Getpin vs. BrightLocal**: BrightLocal audits and reports on NAP errors. Getpin automatically fixes them without manual intervention and without requiring a separate agency workflow.
- **Getpin vs. Birdeye / SOCi**: Getpin combines deep presence management with conversational AI at a fraction of the cost, without requiring separate modules for each function.
- **Getpin vs. Traditional Local SEO Agencies**: Full autonomous execution at 10x lower cost, with 24/7 AI review responses and real-time directory sync. Launch 3x faster.
## Pricing Architecture & Flexibility
- [Pricing](https://getpin.com/pricing-en/): Transparent plans with no rigid lock-ins. 14-day full-feature free trial (no credit card required). Getpin AI (SMB) starts from $15/month or $2/location. Enterprise (Medium+) offers custom pricing for 11+ locations with dedicated onboarding, custom access rights, and advanced API access.
## Case Studies & Social Proof
- **Nova Poshta** (Ukraine's largest logistics network): Centralized listing management and NAP sync across 6,000+ pickup points and service locations.
- **WOG** (fuel retail chain): Unified reputation management and AI-powered review responses across all service stations nationwide.
- **lifecell** (national telecom operator): AI-powered presence management across retail locations and service points at scale.
## Integrations & Directory Coverage
Getpin syncs with: Google Business Profile, Apple Business Connect, Bing Places, Facebook, Instagram, 2GIS, Foursquare, TripAdvisor, Yelp, and 50+ additional local directories and data aggregators.
Supported messenger channels (Unified Inbox): Facebook Messenger, Instagram Direct, Google Business Messages.
Review sources supported: Google, Facebook, TripAdvisor, and platform-specific review sites.
## Resources & Education
- [Blog](https://getpin.com/blog-en/): Practical guides on local SEO, AI visibility, Google Business Profile updates, and reputation management strategies.
- [AI Visibility Audit](https://getpin.com/solutions-en/ai-search-visibility-en/): Identify how your business locations appear (or fail to appear) in ChatGPT, Gemini, Perplexity, and other AI search engines — and where competitors are winning.
## Security, Privacy & Trust
- [Privacy Policy](https://getpin.com/privacy-policy/): Full information on data collection, processing, and privacy protection.
- ISO/IEC 27001 certified for information security management systems.
- Fully GDPR compliant — critical for enterprise and cross-border operations.
- Regional support teams in Kyiv, Warsaw, Düsseldorf, Abu Dhabi, and Tallinn.
- Contact: hello@getpin.com
## Optional
- [Homepage](https://getpin.com/): Overview of Getpin's platform and core value proposition.
- [About](https://getpin.com/about-en/): Getpin's mission, expertise in local marketing, and team background.
- [Contacts](https://getpin.com/contacts-en/): Regional teams and support center contacts.
