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Official Shopify chat app with an optional AI sales agent that learns the store's catalog and policies.
Visit Shopify Inbox ↗Signed-in Shop buyers can get agent replies tailored to their preferences and purchase history from across Shopify. Replies can be rated to train the Shopify Inbox agent, and the dashboard counts the orders it assisted.
Sources: Shopify App Store: Shopify Inbox · Checked 17 Oct 2026