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Ranked by how many scanned sites use each. Once we see sites drop Gorgias, where they go next ranks first.
Online-store helpdesk and AI agent that Gorgias says is trained on ecommerce and Shopify data.
Growth is sites that added it minus confirmed removals in the last 90 days.
A wa.me link that opens a WhatsApp conversation with the business, counted whether or not a plugin draws a button around it.
Helpdesk and live chat platform whose AI agent, Fin, can also run alongside another vendor's helpdesk.
Shared inbox and live chat widget from a bootstrapped company in France.
Chatbot builder and live chat built into HubSpot's CRM, for qualifying leads, booking meetings and answering common questions.
AI SDR agent, called Piper, that talks with website visitors and books meetings for B2B sales teams.
Free live chat software, paid for by optional add-ons such as branding removal.
Chat widget for websites and mobile apps that shares a Zendesk workspace with the support team's tickets.
Shopify-friendly live chat and AI customer service software that also runs on WordPress and Wix.
Tracking-led live chat that pairs real-time website visitor analytics with operator chat.
Messaging widget for websites and mobile apps, run from Salesforce Service Cloud.