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# Preloved

> Preloved is an Indonesian marketplace for buying and selling secondhand fashion safely, with buyer protection, integrated shipping, and a local seller community.

The site is primarily in Indonesian. This file is a curated discovery aid for language models. It does not define crawler permissions and does not replace robots.txt or sitemap.xml.

## About

- [About Preloved](https://preloved.co.id/about): Preloved's mission, founders, and approach to sustainable secondhand fashion in Indonesia.
- [How Preloved works](https://preloved.co.id/how): How to buy, sell, ship, receive payment, and use buyer protection.
- [Sell secondhand clothes](https://preloved.co.id/how-to-sell): How to sell secondhand and preloved clothing on Preloved: free listing, courier pickup or drop off, payout to Saldo after the order completes, featured sellers, and seller FAQs.

## Help

- [Help center](https://preloved.co.id/help): Search official Indonesian support articles or browse by category. Each category links to its articles in server-rendered HTML. Use the public `/help/` articles rather than the `/help/mobile/` app views; search query URLs are not canonical pages.
- [Account help](https://preloved.co.id/help/category/akun): Login, profile settings, and account issues.
- [Buying help](https://preloved.co.id/help/category/belanja): Shopping, offers, and buyer protection.
- [Selling help](https://preloved.co.id/help/category/jualan): Listings, shop management, and selling guidance.
- [Payment and balance help](https://preloved.co.id/help/category/saldo): Payments, wallet balances, and withdrawals.
- [Shipping help](https://preloved.co.id/help/category/pengiriman): Packing, pickup, and delivery issues.
- [Complaints and returns](https://preloved.co.id/help/category/komplain): Complaints, approved returns, and refunds.
- [Transaction safety](https://preloved.co.id/help/category/keamanan): Authenticity, prohibited items, and reporting problems.
- [Fees and shipping costs](https://preloved.co.id/help/category/biaya): Transaction fees, withdrawal fees, and shipping charges.
- [Size guides](https://preloved.co.id/help/category/ukuran): Clothing and shoe size charts.
- [How to buy](https://preloved.co.id/help/cara-membeli): Steps for finding products, paying safely, tracking delivery, and reviewing purchases.
- [How to sell](https://preloved.co.id/help/cara-menjual): Steps for listing products, shipping orders, and receiving payment.
- [Buyer protection](https://preloved.co.id/help/perlindungan-pembeli): Coverage and claim guidance for eligible purchases.
- [Fees](https://preloved.co.id/help/biaya): Marketplace transaction fees and when they apply.

## Policies

- [Privacy policy](https://preloved.co.id/privacy): How Preloved handles personal information and privacy rights.
- [Terms and conditions](https://preloved.co.id/tos): Terms governing access to and use of Preloved.
- [Returns and refunds](https://preloved.co.id/help/kebijakan-pengembalian): Eligibility and process for returning an item or requesting a refund.

## Marketplace

- [Explore products](https://preloved.co.id/shop): Browse and filter current marketplace listings.
- [Browse brands](https://preloved.co.id/brands): Find secondhand products by brand.
- [Curated collections](https://preloved.co.id/collections): Browse themed product collections.

## Tools

- [Thrifting tools](https://preloved.co.id/tools): Free Indonesian-language tools for thrifting and for running a secondhand shop.
- [Thrift shops by city](https://preloved.co.id/tools/thrifting): Server-rendered index of every Indonesian city that has active thrift and preloved sellers on Preloved. Each city links to `/tools/thrifting/{city-slug}`.
- [Thrift shops in one city](https://preloved.co.id/tools/thrifting/bandung): Example city page. Lists the active sellers in that city, ranked by seller rating, then review count, then number of active listings, with each seller's recent items. Cities with no active sellers are not indexed.
- [Online shop name ideas](https://preloved.co.id/tools/nama-olshop): Generates Indonesian online shop name ideas, with themed variants for thrift, clothing, hijab, shoe, skincare, Korean, and food shops.
- [Shoe size converter](https://preloved.co.id/tools/ukuran-sepatu): Converts shoe sizes between EU, US, UK, and foot length in cm for men and women, and compares the same foot across brands. Brand charts live at `/tools/ukuran-sepatu/{nike,adidas,converse,vans,new-balance}`.
- [Clothing size calculator](https://preloved.co.id/tools/ukuran-baju): Finds a top size (XS to 3XL) for men and women from chest measurement or body weight, with EU, US, and UK equivalents and a full size chart.
- [Pants size calculator](https://preloved.co.id/tools/ukuran-celana): Finds a pants waist number (25 to 40) and letter size from waist measurement or body weight, for men and women.

## Blog

- [Blog](https://preloved.co.id/blog): Indonesian articles grouped by topic, with publication dates and topic links. Topics include Belanja, Jualan, Preloved, Thrifting, Upcycling, and Marketplace. The index and its topic filters are server-rendered; `/blog` is the canonical index.
- [Check an item's condition before buying](https://preloved.co.id/blog/cara-cek-kondisi-barang-preloved-sebelum-membeli): Inspect clothing photos, ask sellers for details, and understand buyer protection and return requirements.
- [Price preloved clothing](https://preloved.co.id/blog/cara-menentukan-harga-baju-preloved): Compare similar listings and consider condition and demand when setting a price.

## Optional

- [Press kit](https://preloved.co.id/press): Official company facts (users, launch date, funding, team), the current press release, boilerplate, founder bios and photos, logos, brand colours, and the media contact (hey@preloved.co.id). English version: https://preloved.co.id/press?lang=en
- [Contact](https://preloved.co.id/contact): Contact the Preloved support team.
- [Download the app](https://preloved.co.id/download): Get the Preloved mobile application.