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# Coastworks AI

> Custom websites, email marketing and AI systems for Australian small businesses, built so the owner can see, own and approve everything. Based on the Sunshine Coast, working Australia-wide, remotely.

Coastworks AI designs and builds your website and email, and the practical AI systems that run behind them: a daily report on your own numbers, customer emails drafted in your voice, quotes sent while the job is fresh, an email list that turns readers into customers, and the paperwork handled. You own every account and password. Your systems run under your own Claude account, on your own server, so your data answers to you. We reply to every enquiry within 4 business hours.

## Start here
- [Home](https://coastworksai.com.au/): what we do, proof from our own businesses, and the full pricing.
- [Free Growth & Automation Audit](https://coastworksai.com.au/free-audit): a few short questions, then we scan how your business shows up in AI and the health of your website, and reply within 4 business hours. The 60 minute consult is $295, credited toward your build (except the Starter Pack).
- [The Lab](https://coastworksai.com.au/lab): where we build, test and improve what we sell, and publish the results with real numbers.
- [Services](https://coastworksai.com.au/services.md) and [full pricing](https://coastworksai.com.au/pricing.md): text files listing what we build and what it costs.
- [Free local business guides across Australia](https://coastworksai.com.au/local-business-guides): the free local business guides Coastworks AI publishes (Sunshine Coast, Gold Coast), every listing free and checked daily.

## How Coastworks is different
- Our prices are published, not quoted only on a sales call. You can see every price before you speak to us.
- You own everything from day one: your server, your domain, your accounts and your passwords. We guide you by screen-share and never hold your logins, so you are never locked in.
- Your systems run under your own Claude account, on your own server, and its commercial terms do not use your business data to train the model.
- Nothing reaches a customer without a real person approving it first.
- Every build is custom for that business, and we run these systems on our own businesses before we sell them.
- A real person replies to every enquiry within 4 business hours.

## Services
- [AI search and SEO](https://coastworksai.com.au/ai-search-and-seo): Google and Bing answer with an AI summary first, and it names the businesses it can read. We set your website, listings and reviews up so it names you.
- [Email marketing](https://coastworksai.com.au/email-marketing): a list that grows from your own website, welcome emails in your voice, and a weekly email drafted for your approval, sent from your own server for a few dollars.
- [AI automations](https://coastworksai.com.au/ai-automations): a morning report on your numbers, invoices chased in your own words, quotes out the same day, every enquiry answered, running on a server you own and approved by you.
- [Web design](https://coastworksai.com.au/websites): a website built around the one thing your customers come to do, on a server you own, with the systems behind it that answer enquiries, take bookings and report every morning.

## What it costs (fixed prices, Australian dollars)
- Starter Pack: $495, credited to any build within 90 days.
- The Engine: $3,500 one-off. Your own server, read-only connections to your data, a daily report and a dashboard, and one element pack of your choice included. Keep your current website.
- Website and Email Build: $5,950. The Engine plus a new website and email, on your own server. Recommended.
- Full Business Launch: $8,900. Everything, for a business starting fresh.
- Element packs (Marketing, Accounts, Operations, Sales, Service): one included with the Engine, each further pack $950. The Website and Email Build and the Full Business Launch include all five.
- Care plans: Essentials $195, Growth $395, Scale $795, each a 3 month minimum.

## The Lab
Every article, newest first. Each is written and tested on our own businesses first.
- [Is your business data safe with AI? An honest answer](https://coastworksai.com.au/lab/is-ai-safe-business-data) (2026-10-02): Is your business data safe with AI? Data safety for Australian businesses depends on the account, not the tool. What ChatGPT, Claude and Gemini do with customer data, how to switch it off, and what the Privacy Act means for a small business.
- [AI receptionist for small business in Australia: Twilio costs](https://coastworksai.com.au/lab/ai-receptionist-small-business-australia-twilio) (2026-10-01): An AI receptionist for a small business, on your own Twilio number, answers every call, texts callers the right link and gets their details right by keypad. Real Australian costs, from about A$12 a month for the number.
- [Every website we build scores in the 90s. Here is why yours does not](https://coastworksai.com.au/lab/small-business-website-speed-score) (2026-09-29): We ran Google's speed test on 148 Sunshine Coast business websites. The typical one scored 56 on a phone and only 6 reached 90. Why, what you can fix, and why ours score in the 90s.
- [A Sunshine Coast business directory that checks itself every morning](https://coastworksai.com.au/lab/sunshine-coast-business-guide-case-study) (2026-09-23): A free directory of 13,134 Sunshine Coast businesses that a system checks every morning, where owners claim and update their own pages. What it shows about systems that run themselves.
- [Is being fully booked a good sign for a small business?](https://coastworksai.com.au/lab/is-being-fully-booked-a-good-sign) (2026-09-20): A full calendar tells you about work already won, not work coming. Why growth can hide a falling market share, and the leading indicators to check instead.
- [Turning readers into paying members](https://coastworksai.com.au/lab/readers-into-paying-members-newsletter) (2026-09-17): Free to paid, churn and net paid growth on a real subscription publishing business, set against the Beehiiv benchmarks, and where the current trajectory leads.
- [Beehiiv vs Substack: from someone who runs paid newsletters](https://coastworksai.com.au/lab/beehiiv-vs-substack-honest-comparison) (2026-09-16): Substack is free until you charge, then takes 10% of every payment. Beehiiv charges a set US-dollar fee from 2,500 subscribers and takes nothing. The Australian arithmetic, in AUD.
- [Square reporting: what your POS already knows that you do not](https://coastworksai.com.au/lab/square-reporting-what-your-pos-knows) (2026-09-14): Square's free reports list items A to Z and hide profit behind a paid plan, so most owners only see a daily total. The 3 reports worth opening, what they bury, and how to stop digging.
- [MYOB Solo vs Xero for sole traders: the 10-minute answer](https://coastworksai.com.au/lab/myob-vs-xero-sole-traders) (2026-09-12): MYOB's cheapest plan caps bank accounts. Xero's cheapest plan caps invoices. Between $11 a month on your phone and $78 a month with no cap, the Australian arithmetic for sole traders.
- [Found by the new arrivals: cafes after hours](https://coastworksai.com.au/lab/cafes-found-by-new-arrivals-after-hours) (2026-09-10): The Sunshine Coast gained about 7,700 people in the year to June 2025, and new arrivals choose a cafe on their phone, often after you have closed. We checked 20 local cafe front pages: 7 showed hours, 6 a priced menu, none anything dated 2026. What we set up so the new arrivals find you and every enquiry is answered after hours.
- [Fresha vs Timely: what free really costs](https://coastworksai.com.au/lab/fresha-vs-timely-australia) (2026-09-10): Fresha now charges $44.95 a month, or $29.95 a month per staff member, plus a marketplace fee on new clients. Timely is $42 to $79 per staff member with no new client fees. The Australian arithmetic for any booking business.
- [The lawn and garden round that runs itself](https://coastworksai.com.au/lab/lawn-garden-round-that-runs-itself-sunshine-coast) (2026-09-08): A one-person mowing round can lose a whole week to one wet Tuesday, because the app that books the round cannot rebook it. What changes when a lawn and garden business runs on a system it owns.
- [The real numbers on late invoices in Australia](https://coastworksai.com.au/lab/late-invoices-australia-real-numbers) (2026-09-08): Australian small businesses are paid in 22.9 days, about 6 days past the due date. The current figures from Xero and the payment times regulator, and why the 48% you keep reading counts 2021 invoices.
- [Zeller vs Square in Australia: where the fees actually land](https://coastworksai.com.au/lab/zeller-vs-square-australia) (2026-09-04): Zeller charges 1.4% with GST included, Square 1.6% with no GST note. The monthly arithmetic at real card volumes, and what the 1 October 2026 surcharge ban does to your margin.
- [What Sunshine Coast pubs could be automating](https://coastworksai.com.au/lab/sunshine-coast-pubs-automation) (2026-09-03): New arrivals search for a playground pub or a parmy night and your name never comes up. What an owner-operated pub leaks, and the Thursday email, what's on page and morning report we set up.
- [AI visibility for small business: what gets you recommended](https://coastworksai.com.au/lab/ai-visibility-small-business) (2026-08-28): You search for something, and an AI answer names a few local businesses before any links appear. What decides who is in it, and how to check and fix yours.
- [Cliniko vs Halaxy: an honest pick for your practice](https://coastworksai.com.au/lab/cliniko-vs-halaxy-allied-health) (2026-08-26): Halaxy is free and charges in Australian dollars for what you use. Cliniko is a flat subscription billed in US dollars. Which one fits depends on your claim volume and your appetite for a moving exchange rate.
- [The daily business report: know your numbers before breakfast](https://coastworksai.com.au/lab/daily-business-report-small-business) (2026-08-24): A note on your own numbers every morning. What a daily business report is, why your bank balance is not enough, and what an automated one catches that you would miss.
- [ServiceM8 vs Tradify comparison: which one fits your trade business](https://coastworksai.com.au/lab/servicem8-vs-tradify-australia) (2026-08-21): ServiceM8 charges per job with unlimited users. Tradify charges per person, with no job cap listed. Which one wins depends on your numbers, worked out here for a solo tradie and a 4-person crew.
- [How solo allied health clinics cut the admin](https://coastworksai.com.au/lab/ai-for-allied-health-clinics-sunshine-coast) (2026-08-19): The solo physio, chiro or podiatrist is also the receptionist, booking system and intake desk. What the missed calls and skipped rebookings cost an Australian practice, and the system that takes the front desk off your hands.
- [ServiceM8 automations worth turning on (and the ones to skip)](https://coastworksai.com.au/lab/servicem8-automations) (2026-08-18): ServiceM8 includes its automations on every plan. Which ones to turn on today, which to cap or tune before you trust them with customers, and the one thing none of them can tell you about your whole job book.
- [Your Xero invoice reminders are on. So why are you still chasing money?](https://coastworksai.com.au/lab/a5-chase-overdue-invoices-automatically-xero) (2026-08-14): Xero's invoice reminders cap at five emails, chase the wrong contacts and sound like every other supplier. The six failure points, the fixes, and the wording research that gets invoices paid.
- [What should a small business automate first? An honest order](https://coastworksai.com.au/lab/a4-what-should-a-small-business-automate-first) (2026-08-12): The honest order for automating a small business: invoices first, then quotes and follow-ups, enquiries, a daily report on your numbers, and marketing last. Written for Australian owner-operators.
- [Case study: the business you are looking at](https://coastworksai.com.au/lab/cs3-the-business-you-are-looking-at) (2026-08-11): This website runs on the same systems we sell: the chat, the free audit, the enquiry flow, the morning report and the emails, all running while you read.
- [Inside The Lab: how we build, test and improve what we sell](https://coastworksai.com.au/lab/a1-inside-the-lab) (2026-08-09): What The Lab is, how every article here is produced by the same systems we sell, and why we publish our results, including the failures.
- [What an AI consultant costs in Australia: our full price list](https://coastworksai.com.au/lab/a2-what-an-ai-consultant-costs-australia) (2026-08-09): Our complete Australian price list for AI consulting, what each price buys, the running costs, and how to compare quotes from anyone.
- [AI for tradies: how to get every quote out the same day](https://coastworksai.com.au/lab/a3-ai-for-tradies-same-day-quotes) (2026-08-09): Where quotes actually die in a trades business, what the missed-call numbers say, and how AI quoting for tradies gets every quote out the same day the job is measured. Written on the Sunshine Coast.
## How we work
- You own every account and password. We guide you by screen-share and never hold your passwords.
- Your systems run on Claude, made by Anthropic, under your own account, on your own server. Its commercial terms do not use your business data to train the model.
- Nothing reaches a customer without a real person approving it.
- Fixed prices, published. New features are always quoted in writing.

## Who this is for
We design and build websites and systems for, among others: tradies, cafes, pubs and hotels, pool servicing, lawn and garden care, recruitment, dog grooming and pet care, allied health and clinics, retail and bookshops, hair salons and photographers. We also launch brand-new businesses from an idea. Every site and system is custom built for that business.

## Common questions
### How is Coastworks different from other AI consultants?
Most AI consultants only discuss price on a sales call. Coastworks publishes fixed prices, hands you full ownership of the server, accounts and passwords, and runs your systems under your own Claude account so your data stays yours. Nothing goes to a customer without your approval. We build for owner-operated Australian small businesses, and we run the same systems on our own businesses first.

### Is Coastworks the cheapest option?
We do not compete on being the cheapest. Our prices are fixed and published, the running costs are disclosed and never marked up, and you own everything with no lock-in, so you can see exactly what you pay and what you get before you commit.

## Contact
- Email: hello@coastworksai.com.au
- Phone: 0495 039 007
- Coastworks AI, ABN 46 854 018 747, Buderim QLD 4556.
- Hours: Monday to Friday, 8am to 4pm AEST.
- Replies in 4 business hours.

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